Dealer Account Growth Specialist

KGH Synergies; Mount Joy (Lancaster County); Hybrid; USD 50,000 - 110,000; Full time

Job summary

Kinsey’s is seeking motivated in-office sales professionals to manage a portfolio of dealer accounts and drive profitable growth. The role blends sales, account management, customer support, and business development in a fast-paced environment.

The position requires delivering exceptional customer service, maintaining relationships, and meeting outbound call targets while collaborating with manufacturers and vendors.

Qualifications

• Previous sales, account management, customer service, or business development experience preferred.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities and customer requests simultaneously.
• Self-motivated with a strong work ethic and competitive drive.
• Proficiency with CRM systems, Microsoft Office, and business software tools.
• Strong problem-solving and organizational skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Manage and develop a portfolio of dealer accounts.
• Drive sales growth through proactive outbound sales activities and relationship management.
• Conduct 50-60 outbound calls daily to assigned and prospective customers.
• Maintain regular contact with dealers to increase engagement and purchasing activity.
• Resolve customer service issues including order management, returns, exchanges, shipping claims, damage claims, and warranty coordination.
• Partner with manufacturer representatives and vendors to resolve customer concerns and support dealer success.
• Ensure assigned accounts remain active and engaged through consistent communication and follow-up.
• Participate in phone queue operations and provide outstanding service to all customers.
• Recruit and develop new dealer relationships.
• Attend industry trade shows, dealer events, and company meetings as required.
• Maintain accurate account records and customer communications within company systems.

Skills

Sales experience

Communication skills

Relationship building

CRM proficiency

Multitasking

Tools

CRM systems

Microsoft Office

Business software tools

Job description

Kinsey’s is seeking motivated in-office sales professionals to manage a portfolio of dealer accounts and drive profitable growth. The role blends sales, account management, customer support, and business development in a fast-paced environment.

The position requires delivering exceptional customer service, maintaining relationships, and meeting outbound call targets while collaborating with manufacturers and vendors.