Deal Operations Specialist - Truckee, CA

Compass International Holdings; Truckee (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Family leave

Life insurance

Travel insurance

LinkedIn Learning access

Employee discounts

Job summary

Compass International Holdings in Truckee, California is seeking an Operations Specialist to support data entry and real estate transactions. You will create and process listing and pending files, upload documents, and maintain large datasets across MLS and related databases.

The role requires attention to detail, strong organizational skills, and excellent communication. You will assist agents, ensure paperwork compliance, and collaborate with branch staff to keep data accurate and up to date.

Qualifications

• 1–2 years’ experience in data entry, customer service or real estate related roles.
• Proficient with Microsoft Office programs (Outlook, Word, Excel, Teams).
• Excellent customer service and communication skills (written and oral).
• Excellent organizational skills with attention to detail, speed and accuracy.
• Creative problem-solving abilities.
• Ability to communicate with different audiences and adapt to customers.
• Ability to multi-task, prioritize and meet deadlines in a team environment.

Responsibilities

• Review and audit documentation for proper placement in the system.
• Enter information, upload documents and photos into local MLS.
• Create and manage transactions in the operating system.
• Send communication to Sales Associates regarding incomplete files.
• Work with branch office administrative staff and Agent Services to ensure data accuracy and compliance.
• Provide customer support to all agents and supporting staff at our branches.
• Additional duties as required by business need.

Skills

Data entry

Customer service

Real estate

Tools

Microsoft Office

Outlook

Word

Excel

Microsoft Teams

Job description

TheDeal Operations Specialist is responsible for data entry and transaction processing. This role creates and processes listing and pending transactions, along with maintaining large amounts of information across various real estate specific databases. This position will also offer agent support as needed by answering agent questions and ensuring compliance for required paperwork.

Responsibilities

• Review, audit documentation for proper placement in the system
• Enter information, upload documents and photos into local MLS
• Create and manage transactions in operating system
• Send communication to Sales Associates regarding incomplete files
• Work with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors
• Provide customer support to all of our agents and supporting staff at our branches
• Additional duties as required by business need

Qualifications

• Minimum of 1-2 years’ experience in data entry, customer service or real estate related roles
• Skillful in using the following programs including, but not limited to: Microsoft Office programs such as Outlook, Word, Excel, and Microsoft Teams. Ability to learn external and internal real estate related applications.
• Excellent Customer Service and communication skills required (both written and oral).
• Excellent organizational skills and attention to detail required combined with speed and accuracy.
• Creative problem-solving skills.
• Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers.
• Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
• Outstanding organizational and file management skills; emphasis on attention to detail.
• Customer-focused, delivery-oriented, ability to work in a team environment.

Benefits

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups