Listing/Sales Coordinator

HomeServices of America; Smyrna (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an organized administrative professional to enter property listings, maintain MLS data, and support customers, agents, and staff. You will assist with special projects and office operations in Smyrna, GA.

Responsibilities include onboarding/offboarding agents, answering phones, scheduling, mail distribution, and maintaining files and reports with accuracy and timeliness.

Qualifications

• High school diploma or equivalent.
• 1 year of clerical/administrative experience.
• Proficiency in Microsoft Office; familiarity with Internet and email; typing speed 50 wpm.

Responsibilities

• Enter data, maintain MLS listings and sales records, verify information with sales associates.
• Manage onboarding/offboarding of agents and agent-facing systems (MLS, CRM, transaction management).
• Provide administrative support: answer phones, greet visitors, schedule appointments, distribute mail, order supplies.

Skills

MS Office

Typing 50 wpm

Customer service

Communication

Organization

Education

High school diploma

Tools

CRM

MLS

Job description

This position enters property listings and changes in the system and performs a variety of administrative functions to provide support to customers, agents, sales management and administrative staff. Assists with special projects.

Job Duties And Responsibilities (Essential Job Functions)

• Perform data input functions, process real estate information and maintain MLS listings and sales records. Verify information with sales associates to ensure accurate listings.

• Manage on/off-boarding of agents with all brokerage-provided agent-facing technologies (e.g., MLS, CRM, transaction management systems, etc.).
• Provide administrative support:
• Answer phones, monitor hotline, greet visitors and schedule appointments
• Distribute mail, maintain office appearance and order office supplies
• Track sign inventory, prepare packets and maintain office equipment
• Maintain/manage active files – price reductions, extensions, expirations - to ensure all information is entered and/or reports and disclosures are forwarded in a timely manner. Keep agents informed on the progress of the files.

• Order supplies and coordinate with copier vendor for toner and service.
• Perform any additional responsibilities as requested or assigned.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education: High school diploma or equivalent.

Experience

• 1 year clerical/administrative experience.

Knowledge And Skills

• Experience with Microsoft Office products. Familiarity with the Internet and e-mail usage. Typing speed of 50 w.p.m.
• Effective oral and written communication skills with an excellent customer-service focus.
• Effective analytical and problem-solving skills
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Excellent organizational skills with a focus on detail; high degree of accuracy.
• Knowledge of real estate, title and/or mortgage business preferred.
• Ability to operate a multiple line telephone console preferred.

We offer a full suite of benefits including

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)

Equal Opportunity Employer