Deal Desk Program Manager - Scale Automation & Partnerships

Amazon Web Services (AWS); New York (NY); On-site; USD 102,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Deal Desk Program Manager to run a high-volume, automated deal desk for partner nominations and post-signature lifecycle management. You will coordinate with legal, finance, and field teams to execute deals end-to-end and drive process improvements.

The role focuses on building scripts and integrations to speed throughput, triaging edge cases, and owning data integrity and reporting across the deal lifecycle.

Qualifications

• 3+ years of business agreements development, negotiation and execution experience.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience using data and metrics to determine and drive improvements.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience in building financial and operational reports/data sets using Excel, Python, SQL, or Tableau.

Responsibilities

• Operate the deal desk at scale: process partner agreement nominations through qualification, approval, execution, and documentation workflows.
• Triage nominations that fall outside standard criteria, assess edge cases, and route exceptions to senior leadership or BD leads when strategic judgment is needed.
• Own post-signature operations: compliance tracking, partner onboarding, reporting obligations, and agreement lifecycle management.
• Build tactical automations across the deal cycle: identify manual bottlenecks and create scripts, workflow enhancements, CPQ improvements, and system integrations that increase throughput.
• Maintain data integrity in systems of record and produce operational reporting on deal volume, cycle times, and funnel health.
• Coordinate across legal, finance, field teams, and BD leads on deal-level questions, process improvements, and exception resolution.
• Surface patterns from deal execution to inform workflow refinement and program iteration.

Skills

Deal desk ops

Process optimization

Cross-functional collaboration

Data-driven decisions

Project management

Education

Bachelor's degree or equivalent

Tools

Salesforce

CPQ

Python

SQL

Tableau

Job description

Amazon Web Services, Inc. is seeking a Deal Desk Program Manager to run a high-volume, automated deal desk for partner nominations and post-signature lifecycle management. You will coordinate with legal, finance, and field teams to execute deals end-to-end and drive process improvements.

The role focuses on building scripts and integrations to speed throughput, triaging edge cases, and owning data integrity and reporting across the deal lifecycle.