Deal Desk & Pricing Operations Lead

Precision Labs; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

fal is building the infrastructure that powers the next generation of generative media. As our enterprise business grows, we’re looking for a Deal Desk & Pricing Operations to help us scale how we structure, review, and execute customer deals.

You’ll work closely with Sales and partner across Finance, Legal, and other teams to help move deals from proposal to close. You’ll be the go-to person for questions around deal structure, pricing, discounts, customer commitments, and non-standard

Qualifications

• 2–5 years of experience in Deal Desk, Sales Operations, Commercial Operations, Pricing Operations or similar role supporting complex B2B deals.
• Experience working directly with enterprise sales teams and navigating non-standard deals.
• Strong understanding of deal structures, discounting, commercial terms, approvals, and the quote-to-close process.
• Strong analytical skills and comfort working with data.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication skills and the confidence to work with Sales, Finance, Legal, and leadership.
• Good commercial judgment: know when to follow standard process or grant exceptions.
• Bias toward action and ability to operate where processes are still being built.

Responsibilities

• Partner directly with Sales on structuring and executing enterprise and strategic deals.
• Serve as the primary point of contact for deal-related questions, including pricing, discounts, customer commitments, payment structures, and other non-standard commercial terms.
• Review proposed deals, identify issues or exceptions, and coordinate approvals across Sales, Finance, Legal, and other stakeholders.
• Help Sales evaluate different deal structures and develop proposals that meet customer needs within fal's guidelines.
• Manage deal approvals from initial request through final sign-off, keeping deals moving and resolving blockers.
• Support negotiations by providing Sales with guidance on available commercial levers and tradeoffs.
• Build and maintain deal desk processes, approval frameworks, pricing guidelines, templates, and other resources for the sales organization.
• Create repeatable processes for common deal structures to reduce one-off reviews.
• Identify patterns in deal requests and propose policy or structure changes.
• Help improve the end-to-end quote-to-close process as the enterprise scales.

Skills

Deal Desk

Sales Operations

Commercial Operations

Pricing Operations

Tools

CPQ

CLM

SQL

Job description

fal is building the infrastructure that powers the next generation of generative media. As our enterprise business grows, we’re looking for a Deal Desk & Pricing Operations to help us scale how we structure, review, and execute customer deals.

You’ll work closely with Sales and partner across Finance, Legal, and other teams to help move deals from proposal to close. You’ll be the go-to person for questions around deal structure, pricing, discounts, customer commitments, and non-standard