Deaf Services Specialist

State of North Carolina; Wilmington (DE); On-site; USD 36,000 - 62,000; Full time

Job summary

The State of North Carolina's DHHS invites applications for a Deaf Services Specialist with the Deaf and Hard of Hearing Division. The role focuses on advocacy, public outreach, training, and community development to serve Deaf, DeafBlind, and hard-of-hearing residents across 14 counties.

Applicants must be fluent in ASL and knowledgeable about Deaf Culture, ADA and related laws, with the ability to organize workshops, perform trainings, and maintain accurate case records using Microsoft Office.

Qualifications

• Fluency in American Sign Language and knowledge of Deaf culture.
• Experience with ADA and other laws affecting communication access.
• Experience planning and coordinating workshops and trainings for D/DB consumers.
• Ability to interact with hearing, D/DB individuals and work as a team.
• Strong organizational skills and capability to manage multiple projects and deadlines.

Responsibilities

• Lead community development, advocacy, public outreach and training.
• Set up and plan events; conduct outreach to parents and new Deaf/DeafBlind consumers.
• Maintain accurate records in the data system and basic Microsoft Office skills.
• Educate consumers on rights and relevant laws; provide resources.

Skills

ASL fluency

Deaf culture knowledge

ADA compliance knowledge

Workshop planning

Public outreach

Team collaboration

Multi-project management

Education

Bachelor’s degree in related field

Job description

Agency

Dept of Health and Human Services

Division

Deaf and Hard of Hearing

Job Classification Title

Casework Associate II (S)

Position Number

60043274

Grade

NC06

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

DSDHH is hiring! We are seeking a Deaf Services Specialist to lead community development, advocacy, public outreach and awareness, and training.

This position requires staff to be able to work and communicate with Deaf and DeafBlind in our 14 counties that we serve. The applicant must be fluent in ASL and in Deaf Culture. The position will be responsible to provide advocacy training, finding resources for consumers, educating consumers on their rights and the laws, Applicant must be a team player and work well in a team. The applicant should know about the laws for communication access, have skills to do presentations and trainings as well as know how to interact with the general populations in our communities.

The applicant will be responsible to set up and plan events and to also do outreaching to parents of Deaf/DeafBlind children, as well as new consumers that are Deaf/DeafBlind. Finally, the applicant needs to have basic Microsoft Suite proficiency, computer skills and be able to enter information into our data system and keeps records accurate.

The Division of Services for the Deaf and the Hard of Hearing (DSDHH) assures equal access to North Carolina citizens who are Deaf, Hard of Hearing and DeafBlind. To help us with our efforts, apply as a Deaf Services Specialist today! Having American Sign Language experience/knowledge is a plus!

Knowledge Skills and Abilities/Management Preferences

Salary Range: $35,596 - $62,294

Recruitment Range: $35,596 - $53,386

Repost - Previous Applicants Do Not Need To ReapplyIn Order To Be Considered For This Vacancy.

Eligibility for Sign-on Bonus

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here Sign-On and Retention Bonus Policy

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Able to communicate in American Sign Language and knowledge of Deaf Culture
• Experience with ADA and other laws that impact communication access.
• Experience with planning and coordinating workshops and trainings for D/DB consumers
• Ability to interact with others (hearing, D/DB) as well as being a team player in a working office
• Able to work with multiple projects, keep on task, know how to prioritize and meet deadlines.

This position will close at 11:59 p.m. the night before the end date.

The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or Deaf Blind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Bachelor’s degree in a field relative to the program from an appropriately accredited institution and two years of directly related work experience with the client population; or

• Bachelor’s degree from an appropriately accredited institution and three years of experience in a related programmatic area providing experience in the techniques of casework, group work, or community organization; or

• an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

LaWanna Baker

Contact:

DHHS Workday Support Form