DD Program Manager — Care & Behavior Coordination

ViaQuest, Inc.; Columbus (OH); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k

Paid time off

Employee referral bonus

Job summary

ViaQuest Residential Services is seeking a Program Manager in Columbus, OH to oversee quality services for individuals with developmental disabilities. This role involves coordinating supports, managing staff, and ensuring compliance with service plans across shifts.

The ideal candidate has at least 3 years in the field, strong customer service and communication skills, and supervisory experience. This full-time position includes paid training, a comprehensive benefits package, and an on-call

Qualifications

• Minimum of 3 years of experience in developmental disabilities.
• Strong customer service and communication skills.

Responsibilities

• Coordinate and manage all services and supports for individuals served.
• Supervise Direct Support Professionals and ensure training quality.
• Monitor staffing hours to ensure coverage for all shifts.
• Provide excellent customer service to individuals served, families, and the service team.

Skills

Customer service

Communication

Time management

Decision making

Team supervision

Education

High school diploma/GED or higher

Job description

ViaQuest Residential Services is seeking a Program Manager in Columbus, OH to oversee quality services for individuals with developmental disabilities. This role involves coordinating supports, managing staff, and ensuring compliance with service plans across shifts.

The ideal candidate has at least 3 years in the field, strong customer service and communication skills, and supervisory experience. This full-time position includes paid training, a comprehensive benefits package, and an on-call