Developmental Disabilities Program Manager

ViaQuest, Inc.; Columbus (OH); Presencial; USD 48.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k

Paid time off

Employee referral bonus

Descripción de la vacante

ViaQuest Residential Services is seeking a Program Manager in Columbus, OH to oversee quality services for individuals with developmental disabilities. This role involves coordinating supports, managing staff, and ensuring compliance with service plans across shifts.

The ideal candidate has at least 3 years in the field, strong customer service and communication skills, and supervisory experience. This full-time position includes paid training, a comprehensive benefits package, and an on-call

Formación

• Minimum of 3 years of experience in developmental disabilities.
• Strong customer service and communication skills.

Responsabilidades

• Coordinate and manage all services and supports for individuals served.
• Supervise Direct Support Professionals and ensure training quality.
• Monitor staffing hours to ensure coverage for all shifts.
• Provide excellent customer service to individuals served, families, and the service team.

Conocimientos

Customer service

Communication

Time management

Decision making

Team supervision

Educación

High school diploma/GED or higher

Descripción del empleo

Program Manager

/$48,000 ~ $50,000 per year / Full Time/ On Call Required / Columbus, OH (Franklin County)

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED or higher.
• Minimum of 3 years of experience in the field of developmental disabilities
• Strong customer service and communication skills.
• Supervisory or management experience preferred.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit

http://www.viaquestinc.com/specialized-services/residential-services/

http://careers.viaquestinc.com/viaquest-culture-of-choice/