DC Retail Sales Associate — Craft & Community

East Fork Pottery, LLC; Northern (KY); Hybrid; USD 32,000 - 33,000; Part time

Job summary

East Fork Pottery, LLC is hiring a temporary Sales Associate for our Washington, DC store. This part-time role focuses on delivering exceptional customer service and meeting monthly sales goals.

You will work with the Store Manager and team to promote our brand and ensure a welcoming, informed shopping experience. The position begins September 28, 2026 and ends January 10, 2027, with 16–20 hours per week across a flexible Monday–Sunday schedule, including weekends and holidays.

Qualifications

• Ability to respect and communicate across lines of cultural differences.
• Ability to address conflict by assuming positive intent and seeking to understand.
• Commitment to center the active process of self awareness.
• Strong skill set in using technology and systems efficiently.

Responsibilities

• Implement strategies from management to reach monthly sales goals.
• Be able to speak knowledgeably about every product we carry in our store.
• Demonstrate selling and product knowledge strategies to determine the customer's needs and offer suggestions or alternatives.
• Ensure the highest level of customer care.
• Build genuine, lasting relationships with customers via quality interpersonal interactions.
• Serve as an extension of the brand by aligning with East Fork Mission, Vision and Values.
• Ensure a customer's positive final impression at the cash wrap by following staff procedures.
• Understand merchandising guidelines and collaborate with management to maintain displays.
• Relay inventory/supply needs to Store Manager in a timely manner.
• Maintain general organization and cleanliness of storefront and storage rooms.
• Assist store management in receiving orders and processing shipment.
• Assist Store Manager in cyclical store inventory counts.
• Follow proper security procedures to protect employees, customers, and company assets.
• Have a good working knowledge of the technical aspects of our operation as it applies to customer inquiries.
• Make sure all customer facing interactions are value aligned.

Skills

Customer service

Communication

Problem solving

Flexibility

Tools

POS system

Merchandising software

Job description

East Fork Pottery, LLC is hiring a temporary Sales Associate for our Washington, DC store. This part-time role focuses on delivering exceptional customer service and meeting monthly sales goals.

You will work with the Store Manager and team to promote our brand and ensure a welcoming, informed shopping experience. The position begins September 28, 2026 and ends January 10, 2027, with 16–20 hours per week across a flexible Monday–Sunday schedule, including weekends and holidays.