DC Power Product Engineer - Customer-Facing Tech Lead

Vertiv; Lorain (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Vertiv is seeking a Product Engineer to serve as the customer-facing technical authority for the Data Center DC Power portfolio. You will translate customer requirements into engineering specs and provide leadership across Sales, Service, and Account Management.

You will own dedicated product segments including 800V Sidecar Solutions, 800V Power Center Solutions, and In-Rack Shelves & Solutions, while driving design and documentation. Domestic/international travel required.

Qualifications

• Bachelor's degree in Electrical, Mechanical or Systems Engineering.
• 5–7 years of relevant experience (2–4 years for exceptional candidates).
• Excellent written and verbal communication; convey complex technical information clearly.
• Self-directed with ability to manage multiple priorities across stakeholders.
• Proficiency generating schematics, block diagrams, and technical illustrations.
• Respond quickly to technical support and execution tasks under time pressure.
• Comfortable engaging directly with customers at all levels.
• Strong analytical thinking to evaluate customer applications and propose solutions.
• Knowledge of UL, IEC, NEC, and NFPA 855.
• Understand electrical and mechanical design elements for power infrastructure.

Responsibilities

• Gather and translate customer requirements into inputs for product development teams.
• Lead technical aspects of RFQ proposals, including schematics and MCAD/ECAD files.
• Contribute to product design reviews and ensure alignment with customer needs.
• Create and oversee customer-facing technical documentation (manuals, guides, bulletins).
• Deliver product training to Sales, Service and Manufacturing.
• Provide technical field support, liaising between customers and Engineering.
• Communicate market feedback to drive product development via stage-gate process.
• Collaborate with Product Management on strategy, questions, and roadmap input.
• Support trade shows, site visits, and technical presentations.
• Maintain product configurator BOM and NPDI deliverables.

Skills

Communication

Self-management

Schematics

Time management

Customer liaison

Analytical thinking

Electrical codes

Power design

Education

Bachelor's degree in Electrical/Mechanical/Systems Engineering

Tools

Visio

ECAD

Pro/E

Job description

Vertiv is seeking a Product Engineer to serve as the customer-facing technical authority for the Data Center DC Power portfolio. You will translate customer requirements into engineering specs and provide leadership across Sales, Service, and Account Management.

You will own dedicated product segments including 800V Sidecar Solutions, 800V Power Center Solutions, and In-Rack Shelves & Solutions, while driving design and documentation. Domestic/international travel required.