DC Ops Tech III - FedRAMP Cleared (Onsite TX)

Rackspace Technology, Inc.; Richardson (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Rackspace Technology is seeking a DC Operations Technician III to manage IT infrastructure within a Richardson data center. The role ensures customer environments stay secure, available, and up to 99.999% uptime while supporting OS and hardware tasks.

The position requires onsite work, strong hardware skills, and ability to lift up to 50 lbs, with a FedRAMP-ready or related clearance in scope.

Qualifications

• Must be a US Citizen or eligible for the required clearance.
• Experience in a data center environment is preferred.
• Familiarity with storage RAID configurations and hardware upgrades.

Responsibilities

• Monitor and triage an internal ticketing system to support customers.
• Provide hardware troubleshooting and upgrades for server hardware.
• Install/upgrade storage devices, RAID configurations, and OS on multiple platforms.
• Perform basic OS installations and firmware updates as needed.
• Install and configure network devices and cabling; test connectivity.

Skills

Hardware troubleshooting

RAID configurations

Linux administration basics

Windows Server basics

Education

High School Diploma or equivalent

Tools

PXE

Networking hardware installation

Job description

Rackspace Technology is seeking a DC Operations Technician III to manage IT infrastructure within a Richardson data center. The role ensures customer environments stay secure, available, and up to 99.999% uptime while supporting OS and hardware tasks.

The position requires onsite work, strong hardware skills, and ability to lift up to 50 lbs, with a FedRAMP-ready or related clearance in scope.