DC Ops Supervisor: Lead Teams, Improve Safety & KPIs

Life at West Marine; Rock Hill, Northern (SC, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Life at West Marine is seeking a qualified Operations Supervisor to lead a distribution center team in Rock Hill, SC. You will direct daily workflows, assign tasks, and ensure safety, quality, and productivity standards are met.

The role requires coaching staff, managing performance, and partnering with HR on personnel matters. You will also drive staffing decisions, oversee payroll processes, and promote continuous improvement initiatives across the department while coordinating with leadership

Qualifications

• Minimum high school diploma; supply chain training preferred.
• 2+ years of supervisory or lead experience in a distribution setting.
• Experience with warehouse tech like RF scanners and voice-picking recommended.

Responsibilities

• Lead and manage team performance, set expectations, monitor results, and ensure safety, quality, and productivity.
• Direct crew tasks, prioritize workflow, and adjust staffing to meet needs.
• Own hiring, onboarding, discipline, and termination with HR support.
• Coach and develop staff through performance discussions and feedback.
• Ensure compliance with safety policies and regulatory requirements; act on unsafe conditions.
• Oversee processes to enforce SOPs and drive consistent, efficient operations.
• Own KPI performance, track results, and implement corrective actions.
• Run daily shift meetings to align goals and communicate priorities.
• Promote Lean and continuous improvement initiatives across the operation.
• Coordinate with leadership and cross-functional partners on goals.
• Process department payroll including timecard reviews and overtime compliance.

Skills

Leadership

Staff management

Team coordination

Decision making

Education

High school diploma

Supply chain coursework

Tools

AS400

JDA

RF scanners

Voice-picking

Microsoft Office

Job description

Life at West Marine is seeking a qualified Operations Supervisor to lead a distribution center team in Rock Hill, SC. You will direct daily workflows, assign tasks, and ensure safety, quality, and productivity standards are met.

The role requires coaching staff, managing performance, and partnering with HR on personnel matters. You will also drive staffing decisions, oversee payroll processes, and promote continuous improvement initiatives across the department while coordinating with leadership