DC Operations Manager — Lead Teams, Deliver Excellence

Emser Tile; Suffolk (VA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Emser Tile is seeking a Distribution Center Operations Manager to lead the flow of goods and teams in a fast-paced warehouse environment. You will drive performance through data, coaching, and process improvements while ensuring accurate, on-time shipments.

You will oversee receiving, storage, picking, shipping, and distribution, build skills through training, and partner with branches to deliver excellent customer service. This is a hands-on leadership role in a dynamic distribution center.

Qualifications

• Five or more years of operations management experience.
• Experience leading teams, training, and development.

Responsibilities

• Lead receiving, storage, picking, shipping, and distribution to deliver reliable service and accurate orders.
• Coach supervisors and warehouse associates; reinforce accountability and cross-training.
• Use delivery, inventory, labor, and productivity metrics to spot gaps and drive improvements.
• Champion safe work practices and timely corrective action; uphold housekeeping standards.
• Refine operating procedures; coordinate equipment readiness; minimize downtime.
• Collaborate with branch leaders and corporate teams to resolve issues and improve service.

Skills

Operations management

Team leadership

Process improvement

Performance metrics

Numerical analysis

Financial information analysis

Tools

Excel

Outlook

Word

Job description

Emser Tile is seeking a Distribution Center Operations Manager to lead the flow of goods and teams in a fast-paced warehouse environment. You will drive performance through data, coaching, and process improvements while ensuring accurate, on-time shipments.

You will oversee receiving, storage, picking, shipping, and distribution, build skills through training, and partner with branches to deliver excellent customer service. This is a hands-on leadership role in a dynamic distribution center.