Distribution Center Ops Leader: Build Teams, Boost Delivery

Emser Tile; Suffolk (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, prescription, dental, and vis

401(k) plan

Paid vacation and holidays

Paid volunteer time

Job summary

Emser Tile in Suffolk, VA is seeking a Distribution Center Operations Manager to lead day-to-day warehouse operations, ensuring orders ship accurately and on time while maintaining a safe, efficient environment.

You will supervise supervisors and associates, drive process improvements using performance metrics, and collaborate with branch and corporate teams to resolve issues and elevate customer service.

Qualifications

• Five or more years of recent operations management experience.
• The ability to use performance metrics, numerical analysis, and financial information to make practical decisions.
• Ability to develop clear operating procedures and communicate effectively across teams.

Responsibilities

• Lead the flow: Guide receiving, storage, picking, shipping, and distribution to deliver reliable service and accurate orders.
• Build a stronger team: Coach supervisors and warehouse associates, reinforce accountability, and expand skills through training and cross-training.
• Turn data into progress: Use delivery, inventory, labor, and productivity measures to spot gaps and drive measurable improvements.
• Make safety personal: Champion safe work practices, housekeeping standards, and timely corrective action.
• Improve how work gets done: Refine operating procedures, reduce waste, coordinate equipment readiness, and minimize downtime.
• Connect operations to customers: Partner with branch leaders and corporate teams to resolve issues and improve service.

Skills

Operations management

Process improvement

Data analysis

Training & development

Team leadership

Communication

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Emser Tile in Suffolk, VA is seeking a Distribution Center Operations Manager to lead day-to-day warehouse operations, ensuring orders ship accurately and on time while maintaining a safe, efficient environment.

You will supervise supervisors and associates, drive process improvements using performance metrics, and collaborate with branch and corporate teams to resolve issues and elevate customer service.