DC Operations Lead, 3rd Shift

Phoenix Contact; Middletown Township (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k matching

Paid time off (extended)

Parental leave (maternity/paternity)

Life insurance

Job summary

Phoenix Contact is seeking a Supervisor, Distribution Center to lead third-shift operations, including receiving, picking, packing, and shipping, while ensuring safety, accuracy, and timely order fulfilment.

The role involves supervising team leaders and DC employees, planning staffing, coaching performance, and coordinating with IT, maintenance, and other internal partners to meet service levels and continuous improvement goals.

Qualifications

• High school diploma or G.E.D. required.
• Associate or bachelor’s degree in Supply Chain, Logistics, Business Administration, Operations Management, or related field preferred.
• Three or more years of progressive experience in distribution, warehouse, logistics, inventory, fulfillment, or related operations.
• Prior formal supervisory or people-management experience required; multi-shift experience preferred.
• Experience using warehouse management systems and related enterprise or business systems.

Responsibilities

• Leads third-shift Distribution Center operations and ensures receiving, picking, packing, cycle counting, shipping, and related activities are completed safely, accurately, efficiently, and in accordance with established process specifications.
• Provides direct supervision, direction, coaching, and performance feedback to assigned team leaders and Distribution Center employees.
• Establishes daily priorities, assigns work, balances labor, and adjusts workflow and resources to meet customer service, productivity, quality, and delivery requirements.
• Communicates performance expectations and ensures employees understand job responsibilities, standard work, safety requirements, and operating procedures.
• Monitors shift performance using established metrics and operating reports; identifies gaps, determines appropriate corrective actions, and escalates significant risks or barriers.
• Conducts performance reviews, supports goal setting, addresses performance concerns, recognizes employee contributions, and creates meaningful development opportunities.
• Supports staffing decisions, onboarding, training, cross-training, succession planning, attendance management, and workforce coverage for regular operations, absences, overtime, and changing business needs.

Skills

Team leadership

Labor planning

Safety compliance

Performance coaching

Cross-functional collaboration

Problem solving

Education

High school diploma or GED

Associate or bachelor's degree in related field

Tools

Warehouse Management System

Job description

Phoenix Contact is seeking a Supervisor, Distribution Center to lead third-shift operations, including receiving, picking, packing, and shipping, while ensuring safety, accuracy, and timely order fulfilment.

The role involves supervising team leaders and DC employees, planning staffing, coaching performance, and coordinating with IT, maintenance, and other internal partners to meet service levels and continuous improvement goals.