DC LOGISTICS COORDINATOR

wildforkfoods; Lenoir (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Wild Fork Foods is seeking a Logistics Coordinator for our frozen food distribution network in North Carolina. You will support daily flow of distribution center activities, manage transportation scheduling, documentation, and carrier communication, ensuring cold chain integrity and cost efficiency.

You will collaborate with warehouse operations, carriers, and internal stakeholders to maintain service levels, monitor shipments, and help drive continuous improvement in logistics processes and

Qualifications

• 2+ years in logistics, transportation, supply chain, or warehouse coordination (cold chain preferred).
• Familiarity with WMS/TMS platforms and RF scanning technology.
• Proficient in Microsoft Excel, Outlook, and reporting tools.
• Strong communication, time management, and problem solving in fast-paced environments.

Responsibilities

• Schedule inbound and outbound shipments with carriers, brokers, and internal teams.
• Confirm appointment times, trailer requirements, delivery windows, and special instructions.
• Monitor shipment progress to ensure on-time pickup and delivery.
• Communicate delays, risks, or service issues affecting operations or customers.
• Prepare and review Bills of Lading, packing lists, invoices, and carrier paperwork.
• Verify seal integrity, trailer temperatures, and shipping documents for accuracy.
• Maintain shipment records in digital and physical systems and ensure regulatory compliance.
• Coordinate inbound receiving and track discrepancies or damaged goods.
• Release outbound orders to carriers and confirm load planning requirements.
• Support loading with sequencing, routing, and pallet configuration details.
• Track outbound performance and escalate misses or late departures.
• Maintain accurate shipment data in TMS/WMS and generate logistic reports.
• Support ad hoc logistics analysis and KPI reporting.

Skills

Strong communication

Time management

Problem solving

Attention to detail

Tools

WMS/TMS platforms

RF scanning

Job description

Logistics Coordinator – Frozen Food Distribution

The Logistics Coordinator is responsible for supporting the daily flow of Distribution Center logistics activities within a temperature controlled frozen food distribution network. This role manages transportation scheduling, shipment documentation, carrier communication, inventory accuracy, and logistics reporting to ensure efficient, compliant, and cost effective movement of products. The Logistics Coordinator partners closely with warehouse operations, transportation providers, and internal stakeholders to maintain service levels and uphold cold chain integrity throughout the supply chain.

Essential Tasks & Responsibilities

1. Transportation Scheduling & Coordination

• Schedule inbound and outbound shipments with carriers, brokers, and internal transportation teams.


• Confirm appointment times, trailer requirements, delivery windows, and special instructions.


• Monitor shipment progress to ensure on time pickup and delivery performance.


• Communicate delays, risks, or service issues that may impact operations or customers.

2. Documentation, Compliance & Recordkeeping

• Prepare and review Bills of Lading (BOL), packing lists, invoices, customs documents (if applicable), and carrier paperwork.


• Verify seal integrity, trailer temperatures, and shipping documents for accuracy and compliance.


• Maintain digital and physical records of shipments in accordance with company policy and food safety regulations.


• Ensure all frozen food logistics activities comply with USDA, FDA, and cold chain handling standards.

3. Inbound Logistics Support

• Coordinate inbound receiving schedules with warehouse receiving teams.


• Track inbound load status and communicate discrepancies, shortages, or damaged goods.


• Ensure proper documentation is available for efficient unloading and WMS receiving workflows.


• Partner with purchasing, vendors, and carriers to resolve receiving related issues.

4. Outbound Logistics Support

• Release outbound orders to carriers and confirm load planning requirements.


• Support loading teams with correct shipment sequencing, routing, and pallet configuration details.


• Verify outbound trailer conditions and temperature requirements before departure.


• Track outbound performance and escalate exceptions (missed pickups, late departures, etc.).

5. Data Management, Reporting & System Accuracy

• Maintain accurate shipment data within TMS/WMS systems.


• Generate daily/weekly reports for carrier performance, freight costs, and delivery metrics.


• Support investigations into inventory or shipping discrepancies by validating logistics data.


• Assist leadership with ad hoc logistics analysis and KPI reporting.

6. Customer & Carrier Communication

• Serve as the primary communication point between operations teams and transportation providers.


• Respond promptly to internal and external inquiries regarding shipment status, load requirements, or delivery issues.


• Maintain professional, solutions oriented‑ relationships with carriers, vendors, and internal teams.

7. Continuous Improvement & Collaboration

• Partner with Operations, Inventory Control, Shipping, and Receiving to improve workflow efficiency.


• Provide feedback on carrier performance to support procurement and logistics strategy decisions.


• Identify bottlenecks or recurring issues and participate in root cause analysis.


• Support new process rollouts, SOP improvements, and logistics technology enhancements.

Qualifications

• 2+ years of logistics, transportation, supply chain, or warehouse coordination experience (frozen/cold chain preferred).


• Knowledge of transportation modes, appointment scheduling, and shipping documentation.


• Familiarity with WMS/TMS platforms and RF scanning technology.


• Strong communication, time management, and problem solving skills.


• Ability to work in fast paced environments with shifting priorities.


• Proficiency in Microsoft Excel, Outlook, and reporting tools.

EOE/Vets/Disability