DC Inbound/Outbound Operations Supervisor

White Cap Supply Holdings, LLC.; Bethlehem (Northampton County); On-site; USD 65,000 - 85,000; Full time

Job summary

White Cap in Bethlehem, PA is seeking a Logistics Supervisor to lead a team of inbound and outbound support associates. You will supervise shipping and receiving operations, ensure accurate orders, and maintain inventory by overseeing day-to-day processes, tools, and safety.

The role emphasizes leadership, training, and metrics, with responsibility for coordinating returns, reporting on safety and quality, and driving continuous improvement while meeting customer requirements.

Qualifications

• BS/BA in a related discipline with 5+ years of logistics/operations experience.
• Certifications may be required; advanced degree may offset less experience.

Responsibilities

• Supervise shipping and receiving operations and manage associates.
• Maintain outbound shipping processes for on-time delivery.
• Track incoming freight and monitor receiving area.
• Maintain records and resolve issues like damaged goods.
• Coordinate returns and repairs; monitor safety, quality, productivity metrics.
• Oversee safe operation of warehouse equipment and provide training.
• Collaborate with QA to address quality issues and drive improvements.
• Monitor staffing and workload to meet business requirements.
• Address customer complaints promptly and apply feedback.

Skills

Leadership

Communication

Training

Analytical

Bilingual

Education

BS/BA in related discipline

Job description

White Cap in Bethlehem, PA is seeking a Logistics Supervisor to lead a team of inbound and outbound support associates. You will supervise shipping and receiving operations, ensure accurate orders, and maintain inventory by overseeing day-to-day processes, tools, and safety.

The role emphasizes leadership, training, and metrics, with responsibility for coordinating returns, reporting on safety and quality, and driving continuous improvement while meeting customer requirements.