Delivery Hub Ops Supervisor & People Leader

White Cap Supply Holdings, LLC.; Sharon Hill (Delaware County); On-site; USD 90,000 - 120,000; Full time

Job summary

White Cap Supply Holdings, LLC is seeking a Senior Operations Manager for the Customer Delivery Hub (CDH). You will oversee one or more departments, drive facility performance, and ensure adherence to company policies and safety standards.

Lead and mentor a team of associates, coordinate with the CDH Manager, and pursue continuous improvement through lean practices. Occasional overnight travel (5–20%) is required.

Qualifications

• Typically requires BS/BA in a related discipline.
• Generally 5+ years of experience in a related field.
• May require certification. Advanced degree may offset less experience.

Responsibilities

• Manages the operations and personnel activities for one or several department(s) within the Customer Delivery Hub (CDH).
• Manages the assigned area's business plan to achieve facility goals (e.g., production, quality, and safety) and to identify opportunities for continuous improvement within the assigned area.
• Maintains and supports compliance with supply chain and business quality standards, regulations, and established procedures across the facility.
• Manages operational facility level problems, including coaching and disciplining associates and investigating inventory discrepancies and making adjustments as required.
• Supervises associates in assigned areas of responsibility by providing direction, communicating objectives, monitoring performance, and providing feedback.
• Provides support to CDH Manager or other department managers as needed.
• Champions a culture of transparency, service, and continuous improvement in all talent practices. Leads cultural initiatives that promote associate engagement. Mentor and develop a high-performing team across the CDH.

Skills

Team leadership

Operations management

Logistics

Communication

Safety compliance

OSHA/DOT/EHS knowledge

Education

BS/BA in related discipline

Job description

White Cap Supply Holdings, LLC is seeking a Senior Operations Manager for the Customer Delivery Hub (CDH). You will oversee one or more departments, drive facility performance, and ensure adherence to company policies and safety standards.

Lead and mentor a team of associates, coordinate with the CDH Manager, and pursue continuous improvement through lean practices. Occasional overnight travel (5–20%) is required.