DBA Atlanta: Domestic Operations Agent

Dbaco; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Radiant Global Logistics, Inc. in Atlanta, GA is seeking a Domestic Operations Specialist to coordinate international freight forwarding and ground logistics. The role serves as the main contact between the company and customers, ensuring smooth shipment handling from pickup to delivery.

The position includes evening shifts and requires strong multitasking and communication skills. You will route shipments, enter SAP data, and proactively inform customers and internal teams of status changes.

Qualifications

• Experience in transportation or freight forwarding preferred.
• Proactive communication with customers and internal teams.
• Ability to manage multiple shipments and accounts simultaneously.
• Light warehouse and dock-check duties may be required.
• Experience with SAP data entry and routing is a plus.

Responsibilities

• Plan routes for daily shipments and schedule airline drops with drivers.
• Enter daily shipment data into SAP and track routing.
• Maintain proactive updates to customers and internal teams.
• Multitask across several shipments for different accounts.
• Handle loading/unloading and light warehouse tasks as needed.
• Select best routing to meet delivery requirements and track shipments.
• Resolve issues during transit to ensure customer satisfaction.

Skills

Route planning

Customer service

Multitasking

Proactive communication

Tools

SAP

Job description

DBA Atlanta
Domestic Operations Agent

Distribution by Air is looking for a talented and dynamic individual who has a passion and a proven track record for international freight forwarding and logistics. The position of Domestic Operations Specialist will be based in the Atlanta, GA a reaand will serve as the key point of contact between our company and our customers.

Job Description

• 1 year experience in transportation is preferred but not mandatory
• Route out daily shipments each night. Prepare documents and schedule airline drops with drivers
• Data Entry into SAP of daily shipments and appropriate routing
• Proactive communication to customers or internal operations team throughout the entirety of the shipment
• Multitasking: handling several shipments for a variety of accounts simultaneously without sacrificing service
• Loading and unloading of trucks may be required
• Light warehouse work such as labeling freight and dock checks
• Select best routing option to ensure delivery requirements are met
• Track and trace shipments
• Handle and complete turnover from first shift operations team
• Handle any problems that arise during transit to ensure customer satisfaction (i.e. delays, breakdowns)

Job Type

• Full-time
• Monday-Friday 12:00-21:00 or 14:00-23:00 shift

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