Daytime Medical Office Specialist — Front Desk & Scheduling

HCA Healthcare; Plano (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support with counseling

Paid time off and family leave

401(k) matching

Education assistance and scholarships

Job summary

HCA Healthcare in Plano, TX is seeking a friendly receptionist to support our patient services team. The role involves answering phones, greeting patients and providers, scheduling appointments, registering patients, verifying insurance, and handling payments in a fast-paced medical office.

This full-time, weekdays-only position offers a stable daytime schedule with no nights or weekends, opportunities to use an EHR system, and a comprehensive benefits package.

Qualifications

• One to three years of experience in a medical office setting is preferred.
• Experience using an EHR system is highly preferred.
• High School Diploma or GED is required.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

Education

High School Diploma or GED

Job description

HCA Healthcare in Plano, TX is seeking a friendly receptionist to support our patient services team. The role involves answering phones, greeting patients and providers, scheduling appointments, registering patients, verifying insurance, and handling payments in a fast-paced medical office.

This full-time, weekdays-only position offers a stable daytime schedule with no nights or weekends, opportunities to use an EHR system, and a comprehensive benefits package.