Daytime Medical Office Coordinator — Elevate Patient Experience

HCA Healthcare; Dallas (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Education support

Tuition assistance

Fertility & family benefits

Life insurance

Legal counseling

Job summary

HCA Healthcare is seeking a Medical Office Coordinator to join our Dallas-area practice. You will manage patient access, scheduling, and registration while supporting onboarding and staff development for non-provider roles.

The role emphasizes accurate enrollment, efficient patient flow, and collaboration with leaders to ensure high-quality care. The position requires a high school diploma or GED, 2+ years in a medical office, and relevant certifications.

Qualifications

• Two or more years of medical office experience is required.
• High school diploma or GED preferred.
• RMA, CMA or LPN certificate is beneficial
• CPR Certification is preferred

Responsibilities

• Direct responsibility for patient access via scheduling, phone, and in-person encounters, including registration and co-pays.
• Assist in hiring and onboarding clerical and non-provider staff in partnership with senior practice leaders.
• Coordinate onboarding and orientation for non-provider staff to reduce turnover.
• Communicate with staff to foster diversity and inclusion and promote team voice.
• Prepare patients for examination and treatment and manage referrals.
• Schedule staff to meet daily volume and care standards.
• Provide frontline staffing support to maintain operations (phones, scheduling, rooming, etc.).
• Maintain supply inventory and facilities in ready condition; manage patient files and records.
• Compile data for reports on scheduling, volume, cancellations, and no-shows.

Education

High school diploma or GED

Medical Office Specialist certificate

Job description

HCA Healthcare is seeking a Medical Office Coordinator to join our Dallas-area practice. You will manage patient access, scheduling, and registration while supporting onboarding and staff development for non-provider roles.

The role emphasizes accurate enrollment, efficient patient flow, and collaboration with leaders to ensure high-quality care. The position requires a high school diploma or GED, 2+ years in a medical office, and relevant certifications.