Daytime Customer Service Associate – Home Improvement

Lowe's; Derby (KS); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to warmly welcome customers and help them find the right home improvement products. You’ll assist with locating merchandise, answer questions, and ensure customer needs are met throughout the day.

The role spans various departments with the potential to cross-train and grow within the store. You’ll spend time listening to customers, guiding them at checkout, and performing related duties while staying active and engaged in a fast-paced retail

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Customer service

Bilingual

Job description

Lowe’s is hiring a Customer Service Associate to warmly welcome customers and help them find the right home improvement products. You’ll assist with locating merchandise, answer questions, and ensure customer needs are met throughout the day.

The role spans various departments with the potential to cross-train and grow within the store. You’ll spend time listening to customers, guiding them at checkout, and performing related duties while staying active and engaged in a fast-paced retail