Day-Shift Residential Shelter Coordinator

Shelter House; Fairfax (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with employer match

Paid Holidays & Birthday Off

Job summary

Shelter House is seeking a Residential Coordinator in Fairfax, VA to provide essential 24-hour awake supervision at a large emergency shelter for families with minor children. The role ensures safety, front desk management, crisis intervention, and coordination with case managers to support residents’ plans.

The position requires a high school diploma, 2+ years in human services, and willingness to work evenings and weekends.

Qualifications

• High school diploma or GED required.
• 2+ years in human services (e.g., mental health, homelessness, domestic violence).
• Ability to build strong working relationships and communicate effectively.
• Willingness to work evenings and weekends when needed.

Responsibilities

• Provide 24-hour awake coverage and supervision at the Fairfax County emergency shelter.
• Conduct rounds and monitor building grounds and front desk activities.
• Document interactions in the daily log and coordinate with case managers.
• Support service plans and ensure safety and confidentiality for residents.
• Manage shift exchanges and ensure consistent daily operations.
• Perform routine cleaning and restock supplies as needed.
• Assist with intake for One-Night-Only families after hours.
• Ensure compliance with agency policies and best practices.

Skills

Crisis intervention

Front desk operations

Safety monitoring

Google Suites

Microsoft Office

Communication skills

Education

High school diploma or GED

Tools

Google Suites

Microsoft Office

Job description

Shelter House is seeking a Residential Coordinator in Fairfax, VA to provide essential 24-hour awake supervision at a large emergency shelter for families with minor children. The role ensures safety, front desk management, crisis intervention, and coordination with case managers to support residents’ plans.

The position requires a high school diploma, 2+ years in human services, and willingness to work evenings and weekends.