Day-Shift Medical Office Assistant — No Nights/Weekends

Medical University of South Carolina; Mount Pleasant (SC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Medical University of South Carolina seeks a welcoming Patient Access Clerk to greet patients and families, schedule appointments by phone or in person, and maintain accurate personal and financial records in a fast-paced outpatient setting.

You will collect co-pays, verify patient information, and support billing and coordination with care teams while upholding confidentiality and high service standards.

Qualifikationen

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations is a plus.
• Previous experience with hospital information systems or word processing helpful.

Aufgaben

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Kenntnisse

Customer service

Ausbildung

High school diploma or GED

1 year of customer service experience

Financial procedures knowledge preferred

Hospital information systems experience preferred

Jobbeschreibung

Medical University of South Carolina seeks a welcoming Patient Access Clerk to greet patients and families, schedule appointments by phone or in person, and maintain accurate personal and financial records in a fast-paced outpatient setting.

You will collect co-pays, verify patient information, and support billing and coordination with care teams while upholding confidentiality and high service standards.