Day-Shift Medical Front Desk & Patient Services Specialist

Trinity Health Of New England; Southbury (CT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Great benefits from day 1

Mission-driven team environment

Career growth potential

Job summary

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep for the Primary Medicine Team in Southbury. The role focuses on patient flow, greeting patients, phone support, scheduling, registration, insurance verification, copay collections, pre-certifications, prior authorizations, referrals, chart prep, and fax handling.

You will provide clerical support to providers and staff, ensuring smooth daily operations and compassionate, patient-centered

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or billing department preferred; knowledge of patient billing and medical terminology helpful.
• Excellent keyboard skills and proficiency in Windows-based computer environments and MS Office applications; accuracy and dependability essential.

Responsibilities

• Greets and communicates with patients in person or by phone in a courteous and professional manner.
• Answers phones promptly using appropriate scripting and routes calls to the proper staff member.
• Processes calls to transfer patients to appropriate staff or providers in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Keyboard skills

Medical office experience

Billing terminology knowledge

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep for the Primary Medicine Team in Southbury. The role focuses on patient flow, greeting patients, phone support, scheduling, registration, insurance verification, copay collections, pre-certifications, prior authorizations, referrals, chart prep, and fax handling.

You will provide clerical support to providers and staff, ensuring smooth daily operations and compassionate, patient-centered