Medical Receptionist & Patient Services (Day Shift)

Trinity Health; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Great benefits day 1

Career growth potential

Mission driven team

Job summary

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep to support our Surgical Oncology team. The role focuses on patient flow, greeting patients, answering phones, scheduling, registration, insurance verification, and copay collections.

Responsibilities include patient registration, pre-certifications, prior authorizations, referrals, chart prep, fax management, and clerical support to providers and staff.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Proficiency in Windows-based systems and MS Office; accurate data entry.

Responsibilities

• Greets and communicates with patients in person or by phone in a courteous, professional manner.
• Answers phones promptly and routes to appropriate staff.
• Schedules patient appointments per department protocols; manages registration.
• Verifies insurance, handles copays, pre-certifications, referrals, and chart prep; manages faxes.

Skills

Medical office experience

Customer service

MS Office proficiency

Typing speed/accuracy

Medical terminology

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep to support our Surgical Oncology team. The role focuses on patient flow, greeting patients, answering phones, scheduling, registration, insurance verification, and copay collections.

Responsibilities include patient registration, pre-certifications, prior authorizations, referrals, chart prep, fax management, and clerical support to providers and staff.