Neurology Front Desk Specialist - Patient Care & Scheduling

Trinity Health; Middlebury (CT); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Retirement Savings with Employer Match

Tuition Reimbursement and Professional

Life Insurance

Well-being Initiative

Job summary

Trinity Health in Middlebury, CT is seeking a Medical Receptionist/Business Services Representative to be the first point of contact for patients. You will greet patients, manage registrations, verify insurance, collect copays, and support pre-authorizations and referrals to ensure smooth visits.

The role supports providers in delivering compassionate care in a patient-centric environment with day shifts and strong benefits.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in a medical office or billing department is preferred.
• Knowledge of patient billing and medical terminology is preferred.
• Excellent keyboard skills; proficient in Windows and Microsoft Office; accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Skills

Spanish

Typing

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Trinity Health in Middlebury, CT is seeking a Medical Receptionist/Business Services Representative to be the first point of contact for patients. You will greet patients, manage registrations, verify insurance, collect copays, and support pre-authorizations and referrals to ensure smooth visits.

The role supports providers in delivering compassionate care in a patient-centric environment with day shifts and strong benefits.