Medical Receptionist

Trinity Health; Southbury (CT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Great benefits from day 1

Career growth opportunities

Mission-driven team environment

Job summary

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep for its Primary Medicine Team in Southbury. The role involves greeting patients, handling calls, routing to the right staff, and scheduling appointments to optimize provider productivity.

The ideal candidate will have a high school diploma, medical office experience, and strong keyboard skills, with proficiency in Windows and MS Office.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills required.
• Proficiency in Windows-based environment and Microsoft Office products.
• Accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Skills

Keyboard skills

Medical office experience

Billing knowledge

Medical terminology

Attention to detail

Windows and MS Office

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office

Job description

Employment Type: Full time Shift: Day Shift Description: Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Primary Medicine Team located in Southbury.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent.
• Experience within a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills.
• Requires proficiency in a Windows based computer environment and Microsoft Office products.
• Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift.
• Hours may vary.
• Great benefits effective day 1!
• Mission Driven Team environment.
• Career growth and advancement potential.

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.