Day Program Operations Leader

Eihab Human Services; New York (NY); On-site; USD 56,000 - 69,000; Full time

Job summary

Eihab Human Services seeks an experienced Program Coordinator to oversee a Day Program for individuals with intellectual/developmental disabilities. The role ensures services meet state/federal regulations, agency policies, and mission guidelines.

You will train, plan, and supervise staff, manage documentation, and maintain QA and billing systems. Responsibilities include ensuring safety and quality, coordinating admissions, and maintaining program operations in partnership with the Assistant

Qualifications

• Associates Degree required with at least six years' supervisory experience in OPWDD setting.
• Ability to manage day-to-day operations and ensure regulatory compliance.
• SCIP, AMAP, CPR/First Aid certifications and NYS driver's license required.

Responsibilities

• Supervise and manage day-to-day operations of the Day Program and supervise Site Supervisors.
• Ensure goals are met in client/family satisfaction, safety, quality, and performance.
• Prepare and submit reports, incident reports, and quality assurance documents.
• Conduct compliance reviews and develop corrective action plans.
• Coordinate admissions/discharges with intake and families.
• Maintain staff training records and orient new hires.
• Oversee payroll for direct reports and manage workforce scheduling.
• Ensure safety, health, and environmental safeguards are followed.

Skills

Communication skills

Documentation accuracy

Professional ethics

Staff supervision

Program coordination

Computer literacy

Emergency response

On-call flexibility

Education

Associate degree in Human Services

Bachelor's degree in Human Services (preferred)

Job description

Eihab Human Services seeks an experienced Program Coordinator to oversee a Day Program for individuals with intellectual/developmental disabilities. The role ensures services meet state/federal regulations, agency policies, and mission guidelines.

You will train, plan, and supervise staff, manage documentation, and maintain QA and billing systems. Responsibilities include ensuring safety and quality, coordinating admissions, and maintaining program operations in partnership with the Assistant