Day Habilitation Program Supervisor

Waystone Hhs; Haverhill, Northern (MA, KY); Hybrid; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k with employer match

Paid vacation

Job summary

Waystone Health & Human Services is actively seeking a Day Habilitation Program Supervisor in Haverhill, MA to oversee daily operations and ensure safe, compliant services for individuals with IDD. You will supervise Case Managers and Developmental Specialists, coordinate ISPs, and lead monthly interdisciplinary team meetings.

The role requires a bachelor’s degree in Human Services or related field with 3+ years in ID/DD, supervisory experience, and English/Spanish bilingual skills preferred.

Qualifications

• Bachelor’s degree in Human Services or related field required; minimum three (3) years of ID/DD experience.
• High School Diploma or GED required; minimum five (5) years of ID/DD experience.
• Bilingual proficiency in English and Spanish preferred.
• Minimum two (2) years supervisory experience.
• Experience implementing, developing and monitoring Individual Service Plans (ISPs).
• Familiarity with the Positive Behavior Supports model; DDS experience a plus.
• Experience with Electronic Health Records (EHR) platforms, eHana, or similar systems.
• Strong communication, organization, and interpersonal skills; ability to manage multiple priorities.

Responsibilities

• Hire, supervise, evaluate and train Case Managers and Developmental Specialists.
• Create and implement curricula and activities supporting clients’ ISP goals and regulatory requirements.
• Coordinate monthly Interdisciplinary Team Meetings for integrated services.
• Ensure timely submission of program data for individuals served.
• Develop, implement, and review Day Habilitation Service Plans and Behavior Support Guidelines.
• Monitor implementation of approved strategies to ensure regulatory compliance and positive outcomes.
• Coordinate referrals, intake, and maintenance of client documentation.

Skills

Bilingual (English/Spanish)

Communication skills

Staff supervision

Education

Bachelor’s degree in Human Services or related field

High School Diploma or GED

Tools

eHana

Microsoft Office

Job description

Job DetailsJob Location: Haverhill, MA 01830Salary Range: $55,000.00 - $57,000.00 SalaryDay Habilitation Program Supervisor

Waystoneis currently seeking a Day Habilitation Program Supervisor to manage daily operations and ensure the delivery of safe, compliant services for individuals with intellectual and developmental disabilities. This positionis responsible forsupervising staff, coordinating program activities, andmaintainingregular communication with families and guardians.

Location:Haverhill,MA (Day Habilitation Program)

Schedule:Monday -Friday 8:00am - 4:00pm

Compensation range:This is a40-hour, non-exempt,full-time position.The annualized salaryrange is between$55,000 - $57,000.This positionis a benefiteligible as of date of hire.

Application Requirement:A cover letter isrequiredfor consideration.

Why join the Waystone Team?

• Health, Dental, and Vision insurance, eligible to enroll on your first day!
• Comprehensive Wellness program
• Flexible Spending Accounts
• Retirement Savings Plan (401k/Roth) with employer match
• 2 weeks’ vacation
• 12 Holidays
• 3 Personal Days
• 9 Sick days
• DEIB Committee with monthly speaker series/events
• Ongoing professional development with opportunities for CEU’s
• Employee Appreciation Events
• Room for growth within Waystone
• Tuition reimbursement
• Employee referral bonuses
• Employee of the month bonus

Job Responsibilities:

• Hire, supervise,evaluateand trainCaseManagersandDevelopmentalSpecialists.
• Create and implement curriculumsand activitiesthatsupportthe interests and needs ofindividuals served,their ISP goals and compliant withState, Federal andagency regulations.
• Coordinate monthly Interdisciplinary Team Meetings to ensure clinical (OT, PT, SLP),medical and behavioral support services are provided to coincide with identified needs, including training and proper signoffs.
• Ensuretimely submission of program data forindividuals receiving services.
• Support the development, implementation, and ongoing review of Day Habilitation Service Plans (DHSPs), Individual Support Plans (ISPs), and Behavior Support Guidelinesand ensure all goals andobjectivesare clinicallyappropriate, person-centered, and aligned with medical, behavioral, and therapeutic assessments.
• Monitor and reinforce consistent implementation of approved strategies and interventions to promote positive outcomes, regulatory compliance, and continuity of care

Other Responsibilities:

• Coordinate referral and intake processes, including tours, documentation, funding communication, and finance notifications.
• Maintain knowledge of and ensure compliance with CARF, OQE, DDS, MH, ABI, and agency policies.
• Partner with the Director and Community Engagement Coordinator to ensure services are member‑driven and aligned with Positive Behavior Supports.
• Assistwith development and monitoring of the annual department budget.
• Oversee facility safety, cleanliness, inventory, and serve as liaison with families/guardians to promote community involvement.
• Participate in inspections, audits, quality reviews, newsletters, and complete all requiredtrainingsand certifications.

Qualifications:

• Bachelor’s degree inHumanServicesorrelated fieldwith at leastthree(3)years of experience within the field ofID/DD orHigh School Diploma or GED with at least five(5)years of experience within the field ofID/DD.
• Bilingualproficiencyin English and Spanish preferred.
• Minimumoftwo(2)yearsofsupervisory experience.
• Minimum of two(2)yearsofexperience implementing,developingandmonitoringIndividual Service Plans or similar plans.
• Familiarity with the Positive Behavior Supports model by DDS a plus
• Experience working withElectronic Health Records(EHR)platforms, such aseHana, with the ability to learn and navigate new systems effectively.
• Strong communication, organizational, and interpersonal skills with the ability to manage multiple priorities in a fast‑paced environment.
• Proficient with Microsoft Office and general office technology; able to handle confidential information with professionalism and sound judgment.
• Valid Driver’s license with a minimum of 1 year’s driving experiencerequired.
• Regular and predicable attendance.

WaystoneHealth & Human Services is a 501c3, nonprofit, human services organization supporting youth and adults with intellectual, developmental, and physical disabilities;acquiredbrain injuries; and mental health diagnoses. Our services are provided to more than 1,700 people annually in cities and towns across the Merrimack Valley, Greater Lowell, North Shore, and southern New Hampshire. Our mission is to partner with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys.

WaystoneHealth and Human Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.