Day Habilitation Program Supervisor

Addp; Haverhill (MA); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Wellness program

Flexible Spending Accounts

401k/Roth with employer match

Vacation time

Holidays

Personal days

Sick days

Tuition reimbursement

Employee referral bonuses

Employee of the month bonus

Job summary

Waystone Health & Human Services in Haverhill, MA is seeking a Day Habilitation Program Supervisor to lead daily operations, supervise staff, and ensure safe, compliant services for individuals with ID/DD. This role requires coordinating program activities and maintaining open communication with families and guardians.

The position supports ISP/DHSP development, interdisciplinary team collaboration, and adherence to regulations while fostering growth and continuous professional development

Qualifications

• Bachelor’s degree in Human Services or related field with at least three years of ID/DD experience.
• High School Diploma or GED with at least five years of ID/DD experience.
• Bilingual English and Spanish preferred.
• Minimum of two years supervisory experience.
• Experience implementing and monitoring Individual Service Plans (ISPs) or similar plans.
• Familiarity with Positive Behavior Supports (DDS) and EHR platforms.

Responsibilities

• Hire, supervise, evaluate and train Case Managers and Developmental Specialists.
• Create and implement curriculums and activities that support the interests and needs of individuals served, ISP goals and compliance.
• Coordinate monthly Interdisciplinary Team Meetings to align clinical and behavioral services with identified needs.
• Ensure timely submission of program data for individuals receiving services.
• Support development and ongoing review of Day Habilitation Service Plans (DHSPs) and ISPs.
• Monitor and reinforce consistent implementation of approved strategies to promote positive outcomes and regulatory compliance.

Skills

Bilingual English/Spanish

Supervisory experience

Communication skills

Organizational skills

Microsoft Office proficiency

Confidential information handling

Education

Bachelor’s degree in Human Services or related field

High School Diploma or GED

Tools

eHana

Job description

Day Habilitation Program Supervisor - Waystone Health & Human Services - Haverhill, MA

Waystone is currently seeking a Day Habilitation Program Supervisor to manage daily operations and ensure the delivery of safe, compliant services for individuals with intellectual and developmental disabilities. This position is responsible for supervising staff, coordinating program activities, and maintaining regular communication with families and guardians.

Location: Haverhill, MA (Day Habilitation Program)

Schedule: Monday - Friday 8:00am - 4:00pm

Compensation range: This is a 40-hour, non-exempt, full-time position. The annualized salary range is between $55,000 - $57,000. This position is a benefit eligible as of date of hire.

Application Requirement: A cover letter is required for consideration.

Why join the Waystone Team?

• Health, Dental, and Vision insurance, eligible to enroll on your first day!
• Comprehensive Wellness program
• Flexible Spending Accounts
• Retirement Savings Plan (401k/Roth) with employer match
• 2 weeks’ vacation
• 12 Holidays
• 3 Personal Days
• 9 Sick days
• DEIB Committee with monthly speaker series/events
• Ongoing professional development with opportunities for CEU’s
• Employee Appreciation Events
• Room for growth within Waystone
• Tuition reimbursement
• Employee referral bonuses
• Employee of the month bonus

Job Responsibilities:

• Hire, supervise,evaluateand trainCaseManagersandDevelopmentalSpecialists.
• Create and implement curriculumsand activitiesthatsupportthe interests and needs ofindividuals served,their ISP goals and compliant withState, Federal andagency regulations.
• Coordinate monthly Interdisciplinary Team Meetings to ensure clinical (OT, PT, SLP),medical and behavioral support services are provided to coincide with identified needs, including training and proper signoffs.
• Ensuretimely submission of program data forindividuals receiving services.
• Support the development, implementation, and ongoing review of Day Habilitation Service Plans (DHSPs), Individual Support Plans (ISPs), and Behavior Support Guidelinesand ensure all goals andobjectivesare clinicallyappropriate, person-centered, and aligned with medical, behavioral, and therapeutic assessments.
• Monitor and reinforce consistent implementation of approved strategies and interventions to promote positive outcomes, regulatory compliance, and continuity of care

Other Responsibilities:

• Coordinate referral and intake processes, including tours, documentation, funding communication, and finance notifications.
• Maintain knowledge of and ensure compliance with CARF, OQE, DDS, MH, ABI, and agency policies.
• Partner with the Director and Community Engagement Coordinator to ensure services are member‑driven and aligned with Positive Behavior Supports.
• Assist with development and monitoring of the annual department budget.
• Oversee facility safety, cleanliness, inventory, and serve as liaison with families/guardians to promote community involvement.
• Participate in inspections, audits, quality reviews, newsletters, and complete all required trainings and certifications.

Qualifications:

• Bachelor’s degree inHumanServicesorrelated fieldwith at leastthree(3)years of experience within the field ofID/DD orHigh School Diploma or GED with at least five(5)years of experience within the field ofID/DD.
• Bilingualproficiencyin English and Spanish preferred.
• Minimumoftwo(2)yearsofsupervisory experience.
• Minimum of two(2)yearsofexperience implementing,developingandmonitoringIndividual Service Plans or similar plans.
• Familiarity with the Positive Behavior Supports model by DDS a plus
• Experience working withElectronic Health Records(EHR)platforms, such aseHana, with the ability to learn and navigate new systems effectively.
• Strong communication, organizational, and interpersonal skills with the ability to manage multiple priorities in a fast‑paced environment.
• Proficient with Microsoft Office and general office technology; able to handle confidential information with professionalism and sound judgment.
• Valid Driver’s license with a minimum of 1 year’s driving experiencerequired.
• Regular and predicable attendance.

Waystone Health & Human Services is a 501c3, nonprofit, human services organization supporting youth and adults with intellectual, developmental, and physical disabilities; acquired brain injuries; and mental health diagnoses. Our services are provided to more than 1,700 people annually in cities and towns across the Merrimack Valley, Greater Lowell, North Shore, and southern New Hampshire. Our mission is to partner with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys.