Day Habilitation Program Supervisor

Waystone Health & Human Services; Haverhill (MA); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Comprehensive Wellness program

Flexible Spending Accounts

Retirement Savings Plan with employer match

2 weeks vacation, and various paid leave days

Job summary

Waystone Health & Human Services is looking for a dedicated professional to supervise the Day Habilitation Program in Haverhill, MA. This full-time position requires hiring, training, and evaluating staff while ensuring compliance with various regulations.

The ideal candidate will have at least 3 years of experience in Human Services and supervisory experience, along with benefits from day of hire, including health insurance and a retirement plan.

Qualifications

• Minimum of 3 years of experience within ID/DD.
• At least 2 years of supervisory experience.
• Experience implementing Individual Service Plans.

Responsibilities

• Hire, supervise, evaluate, and train Case Managers.
• Create and implement curriculums that support client needs.
• Coordinate monthly Interdisciplinary Team Meetings.

Skills

Bilingual proficiency in English and Spanish

Strong communication skills

Organizational skills

Interpersonal skills

Proficient with Microsoft Office

Education

Bachelor's degree in Human Services or related field

High School Diploma/GED with 5 years experience

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Job Details

Location: Haverhill, MA (Day Habilitation Program)

Schedule: Monday – Friday 8:00am – 4:00pm

Compensation: $55,000 – $57,000 per year; 40‑hour, full‑time, non‑exempt. Eligible for benefits from day of hire.

Benefits

• Health, Dental, and Vision insurance, eligible on first day
• Comprehensive Wellness program
• Flexible Spending Accounts
• Retirement Savings Plan (401k/Roth) with employer match
• 2 weeks vacation, 12 holidays, 3 personal days, 9 sick days
• DEIB Committee with monthly speaker series/events
• Ongoing professional development (CEU opportunities)
• Employee Appreciation Events
• Room for growth within Waystone
• Tuition reimbursement
• Employee referral bonuses
• Employee of the month bonus

Job Responsibilities

• Hire, supervise, evaluate, and train Case Managers and Developmental Specialists.
• Create and implement curriculums and activities that support the interests and needs of individuals served, their ISP goals, and comply with State, Federal, and agency regulations.
• Coordinate monthly Interdisciplinary Team Meetings to ensure clinical (OT, PT, SLP), medical and behavioral support services are provided to coincide with identified needs, including training and proper sign‑offs.
• Ensure timely submission of program data for individuals receiving services.
• Support the development, implementation, and ongoing review of Day Habilitation Service Plans (DHSPs), Individual Support Plans (ISPs), and Behavior Support Guidelines and ensure all goals and objectives are clinically appropriate, person‑centered, and aligned with assessments.
• Monitor and reinforce consistent implementation of approved strategies and interventions to promote positive outcomes, regulatory compliance, and continuity of care.
• Coordinate referral and intake processes, including tours, documentation, funding communication, and finance notifications.
• Maintain knowledge of and ensure compliance with CARF, OQE, DDS, MH, ABI, and agency policies.
• Partner with the Director and Community Engagement Coordinator to ensure services are member‑driven and aligned with Positive Behavior Supports.
• Assist with development and monitoring of the annual department budget.
• Oversee facility safety, cleanliness, inventory, and serve as liaison with families/guardians to promote community involvement.
• Participate in inspections, audits, quality reviews, newsletters, and complete all required trainings and certifications.

Qualifications

• Bachelor's degree in Human Services or related field with at least 3 years of experience within ID/DD, or High School Diploma/GED with at least 5 years of experience within ID/DD.
• Bilingual proficiency in English and Spanish preferred.
• Minimum of 2 years of supervisory experience.
• Minimum of 2 years of experience implementing, developing, and monitoring Individual Service Plans or similar plans.
• Familiarity with the Positive Behavior Supports model by DDS a plus.
• Experience working with Electronic Health Records (EHR) platforms such as eHana.
• Strong communication, organizational, and interpersonal skills with ability to manage multiple priorities in a fast‑paced environment.
• Proficient with Microsoft Office and general office technology; able to handle confidential information with professionalism and sound judgment.
• Valid Driver’s license with at least 1 year’s driving experience required.
• Regular and predictable attendance.

Equal Opportunity Statement

Waystone Health & Human Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.