Day Habilitation Program Supervisor

Waystone HHS; Haverhill (MA); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Wellness program

Flexible Spending Accounts

401k with employer match

2 weeks vacation

12 holidays

3 Personal Days

9 Sick days

DEIB Committee

Job summary

Waystone Health & Human Services in Haverhill, MA is seeking a Day Habilitation Program Supervisor to oversee daily operations, supervise staff, and ensure safe, compliant services for individuals with ID/DD.

This full‑time, 40‑hour role schedules Monday through Friday 8:00am–4:00pm. Annual salary ranges from $55,000 to $57,000, with benefits eligibility on hire. A cover letter is required for consideration. We value teamwork, ongoing professional development, and community involvement.

Qualifications

• Bachelor’s degree in Human Services or equivalent with ID/DD experience; or HS with 5+ years in ID/DD.
• Bilingual English/Spanish preferred.
• Minimum 2 years supervisory experience.
• Experience implementing ISPs or similar plans.
• Familiarity with Positive Behavior Supports (DDS) a plus.
• Valid driver’s license and driving record.
• Strong communication and organizational skills.

Responsibilities

• Hire, supervise, evaluate and train Case Managers and Developmental Specialists.
• Create and implement curriculums and activities aligned with ISP goals and regulations.
• Coordinate monthly Interdisciplinary Team Meetings for OT/PT/SLP and services.
• Ensure timely submission of program data.
• Support development/review of Day Habilitation Service Plans and ISPs.
• Monitor implementation of approved strategies to ensure compliance and continuity of care.
• Coordinate referrals and intake processes with families and providers.
• Maintain knowledge of CARF, OQE, DDS and agency policies.
• Oversee safety, budget, and liaison with families/guardians.
• Participate in trainings, audits, and quality reviews.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor’s degree in Human Services or related field

High School Diploma or GED with 5 years ID/DD experience

Tools

Electronic Health Records (EHR) - eHana

Job description

Waystone is currently seeking a Day Habilitation Program Supervisor to manage daily operations and ensure the delivery of safe, compliant services for individuals with intellectual and developmental disabilities. This position is responsible for supervising staff, coordinating program activities, and maintaining regular communication with families and guardians.

Location

Haverhill, MA (Day Habilitation Program)

Schedule

Monday - Friday 8:00am - 4:00pm

Compensation range

This is a 40-hour, non-exempt, full-time position. The annualized salary range is between $55,000 - $57,000.

This position is a benefit eligible as of date of hire.

Application Requirement

A cover letter is required for consideration.

Why join the Waystone Team

• Health, Dental, and Vision insurance, eligible to enroll on your first day!
• Comprehensive Wellness program
• Flexible Spending Accounts
• Retirement Savings Plan (401k/Roth) with employer match
• 2 weeks’ vacation
• 12 Holidays
• 3 Personal Days
• 9 Sick days
• DEIB Committee with monthly speaker series/events
• Ongoing professional development with opportunities for CEU’s
• Employee Appreciation Events
• Room for growth within Waystone
• Tuition reimbursement
• Employee referral bonuses
• Employee of the month bonus

Job Responsibilities

• Hire, supervise,evaluateand trainCaseManagersandDevelopmentalSpecialists.
• Create and implement curriculumsand activitiesthatsupportthe interests and needs ofindividuals served,their ISP goals and compliant withState, Federal andagency regulations.
• Coordinate monthly Interdisciplinary Team Meetings to ensure clinical (OT, PT, SLP),medical and behavioral support services are provided to coincide with identified needs, including training and proper signoffs.
• Ensuretimely submission of program data forindividuals receiving services.
• Support the development, implementation, and ongoing review of Day Habilitation Service Plans (DHSPs), Individual Support Plans (ISPs), and Behavior Support Guidelinesand ensure all goals andobjectivesare clinicallyappropriate, person-centered, and aligned with medical, behavioral, and therapeutic assessments.
• Monitor and reinforce consistent implementation of approved strategies and interventions to promote positive outcomes, regulatory compliance, and continuity of care

Other Responsibilities

• Coordinate referral and intake processes, including tours, documentation, funding communication, and finance notifications.
• Maintain knowledge of and ensure compliance with CARF, OQE, DDS, MH, ABI, and agency policies.
• Partner with the Director and Community Engagement Coordinator to ensure services are member‑driven and aligned with Positive Behavior Supports.
• Assist with development and monitoring of the annual department budget.
• Oversee facility safety, cleanliness, inventory, and serve as liaison with families/guardians to promote community involvement.
• Participate in inspections, audits, quality reviews, newsletters, and complete all required trainings and certifications.

Qualifications

• Bachelor’s degree inHumanServicesorrelated fieldwith at leastthree(3)years of experience within the field ofID/DD orHigh School Diploma or GED with at least five(5)years of experience within the field ofID/DD.
• Bilingualproficiencyin English and Spanish preferred.
• Minimumoftwo(2)yearsofsupervisory experience.
• Minimum of two(2)yearsofexperience implementing,developingandmonitoringIndividual Service Plans or similar plans.
• Familiarity with the Positive Behavior Supports model by DDS a plus
• Experience working withElectronic Health Records(EHR)platforms, such aseHana, with the ability to learn and navigate new systems effectively.
• Strong communication, organizational, and interpersonal skills with the ability to manage multiple priorities in a fast‑paced environment.
• Proficient with Microsoft Office and general office technology; able to handle confidential information with professionalism and sound judgment.
• Valid Driver’s license with a minimum of 1 year’s driving experiencerequired.
• Regular and predicable attendance.

Waystone Health & Human Services is a 501c3, nonprofit, human services organization supporting youth and adults with intellectual, developmental, and physical disabilities; acquired brain injuries; and mental health diagnoses. Our services are provided to more than 1,700 people annually in cities and towns across the Merrimack Valley, Greater Lowell, North Shore, and southern New Hampshire. Our mission is to partner with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys.

Waystone Health and Human Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.