Dawn Stock & Customer Care Associate

Michaels; Wilton (CT); Hybrid; USD 23,000 - 27,000; Part time

Job summary

Michaels in Wilton, CT is seeking a part-time team member for early morning truck unloading and merchandise duties. You will assist customers, stock shelves, and ensure a fast checkout with friendly service.

The role involves unloading trucks, maintaining planograms, and supporting store recovery, shrink control, and safety programs. Cross-training in Custom Framing is available, with opportunities to engage customers on rewards programs.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Complete truck unloading and merchandise duties, including planograms.
• Maintain store recovery standards and support SOPs.
• Engage customers on loyalty programs and enrollments.
• Participate in BOPIS/SFS Omni channel processes as needed.
• Assist with stock, SISO and AD set duties and shrink/safety programs.
• Cross trained in Custom Framing selling and production.

Job description

Michaels in Wilton, CT is seeking a part-time team member for early morning truck unloading and merchandise duties. You will assist customers, stock shelves, and ensure a fast checkout with friendly service.

The role involves unloading trucks, maintaining planograms, and supporting store recovery, shrink control, and safety programs. Cross-training in Custom Framing is available, with opportunities to engage customers on rewards programs.