Dawn Retail Stock & Customer Service Specialist

Michaels Stores

Georgia

On-site

USD 21,000 - 24,000

Full time

6 days ago
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Benefits offered by this job

Employee discounts
Benefits package

Job summary

Michaels in Newton, MA is seeking a store team member to deliver friendly customer service, help shoppers locate products, and provide quick, accurate checkout. You will unload trucks, stock shelves, maintain planograms, and assist with omni-channel tasks such as Buy Online Pickup in Store and Ship From Store, ensuring a well-merchandised, in-stock store.

This role emphasizes safety, SOP compliance, and positive customer interactions while supporting a broad range of benefits and employee

Qualifications

  • Retail and/or customer service experience preferred.

Responsibilities

  • Help customers shop, locate products, and provide solutions
  • Provide fast, friendly checkout with accurate cash handling
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in truck unload, stocking, and planogram (POGs) processes
  • Maintain merchandise recovery and in-stock store presentation
  • Adhere to SOPs and company policies; promote positive, respectful interactions
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned

Skills

Retail experience
Customer service
Team collaboration

Job description

Michaels in Newton, MA is seeking a store team member to deliver friendly customer service, help shoppers locate products, and provide quick, accurate checkout. You will unload trucks, stock shelves, maintain planograms, and assist with omni-channel tasks such as Buy Online Pickup in Store and Ship From Store, ensuring a well-merchandised, in-stock store.

This role emphasizes safety, SOP compliance, and positive customer interactions while supporting a broad range of benefits and employee

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