Dawn Shift Retail Stock & Customer Service

Michaels Stores; Cary (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels Stores in Cary, NC is seeking a team member to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience. The role involves unloading trucks, stocking shelves, executing planograms, and maintaining a well-merchandised, in-stock store aligned with our Brand Promises.

Responsibilities include assisting customers with product inquiries, participating in omni-channel initiatives, and supporting store recovery, shrink control, and safety

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes (BOPIS and SFS).
• Participate in truck unload, stocking and planogram processes.
• Maintain store recovery and in-stock merchandise; support shrink and safety programs.

Skills

Customer service

Cash handling

Store operations

Retail environment

Tools

POS system

Job description

Michaels Stores in Cary, NC is seeking a team member to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience. The role involves unloading trucks, stocking shelves, executing planograms, and maintaining a well-merchandised, in-stock store aligned with our Brand Promises.

Responsibilities include assisting customers with product inquiries, participating in omni-channel initiatives, and supporting store recovery, shrink control, and safety