Dawn Retail Stock & Service Associate

michaels; Shakopee (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts and partner perks

Health, dental, and vision coverage

Job summary

Michaels in Shakopee, MN is seeking a Store Team Member to deliver friendly service, help customers shop, and process quick, accurate checkouts. You’ll unload trucks, stock shelves, and support merchandising and in-store programs.

You will engage customers with the Rewards program, participate in BOPIS/SFS, and ensure a well-merchandised, in-stock store while upholding safety and SOPs. Must be able to lift and stand for long periods.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Responsible for merchandise recovery and maintenance including returns and go-backs
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; promote the organization’s vision and values
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Retail duties

Team collaboration

Job description

Michaels in Shakopee, MN is seeking a Store Team Member to deliver friendly service, help customers shop, and process quick, accurate checkouts. You’ll unload trucks, stock shelves, and support merchandising and in-store programs.

You will engage customers with the Rewards program, participate in BOPIS/SFS, and ensure a well-merchandised, in-stock store while upholding safety and SOPs. Must be able to lift and stand for long periods.