Datacenter IT Technician

Nebius; New Jersey; Hybrid; USD 75,000 - 90,000; Full time

Job summary

An innovative company is seeking a Datacenter IT Technician to maintain and optimize their IT infrastructure. This role involves hands-on work with cutting-edge technologies, including advanced GPU cloud clusters, and requires expertise in diagnosing hardware issues and supporting data center operations. Join a dynamic team that values collaboration and initiative, while enjoying a competitive salary and comprehensive benefits, including health insurance and a 401(k) plan. If you're passionate about technology and eager to grow in the AI and ML space, this opportunity is for you.

Benefits

100% company-paid medical, dental, and vision coverage

401(k) Plan with company match

20 weeks paid parental leave

Remote Work Reimbursement

Company-paid disability and life insurance

Qualifications

• 3+ years of hands-on experience in diagnosing server hardware issues.
• Solid understanding of data center operations and server principles.

Responsibilities

• Diagnosing and resolving IT hardware issues in the data center.
• Collaborating with teams to address technical challenges.
• Developing documentation for hardware configuration and maintenance.

Skills

Diagnosing server hardware issues

Data center operations

Linux operating system

Enterprise-grade network switches

Excel proficiency

Tools

Fiber optic cables

Command-line tools

Job description

Join to apply for the Datacenter IT Technician role at Nebius.

Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work

Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

The role

As an IT Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems.

You’re welcome to work in our colocation in Vineland, New Jersey.

Your responsibilities will include:

• Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Collaborate with key stakeholders, including teams and executives.
• Lead and manage specific workflows, processes, or projects.
• Monitor and evaluate progress on specific projects.

We expect you to have:

• 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cables.
• Excel skills, including proficiency with pivot tables, formulas, lists, and graph creation.
• A proactive, responsible, and goal-oriented approach to work.

It will be an added bonus if you have:

• Driving License (Category B)

What we offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Hybrid working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

Key Employee Benefits in the US:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $75k -$90k base plus quarterly performance bonuses.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!