Datacenter Field Operations Technician

K&K Global Talent Solutions INC.; New Albany (OH); On-site; USD 34,000 - 55,000; Full time

Job summary

K&K Global Talent Solutions INC. is seeking a Datacenter Field Operations Technician for a long-term contract in New Albany, OH.

The role involves deploying racks, cabling, testing, maintenance, and break/fix in a large-scale data center, with emphasis on safety and quality. The ideal candidate has OSHA 10/30 certification, 4+ years in data center operations, fiber optics experience, and hands-on experience with rack deployments, testing tools, and enterprise-grade infrastructure.

Qualifications

• OSHA 10 or OSHA 30 certification is mandatory.
• 4+ years in Data Center Operations, Network Cabling, Telecommunications, or related field.
• Hands-on experience with fiber optic installation, testing, and troubleshooting.
• Experience with rack & stack deployments and structured cabling.
• Familiarity with enterprise or hyperscale data center environments.
• Experience using ticketing systems and maintenance workflows.
• Ability to perform physical layer (Layer 1) troubleshooting and lift up to 50 lbs.

Responsibilities

• Perform rack receiving, rack & stack, cabling, energization, and decommissioning activities.
• Install and route fiber and copper network cabling.
• Support rack relocation, redeployment, and connectivity validation.
• Maintain cable management and labeling standards.
• Perform fiber testing using OTDR, optical power meters, VFL, and loopback testing tools.
• Document and elevate circuit failures and quality issues.
• Diagnose and repair fiber and copper connectivity issues.
• Support hardware RMA and hot‑swap procedures.
• Coordinate with vendors and cross‑functional teams.

Skills

OSHA Certification

Data Center Ops

Fiber Optics

Rack & Stack

Troubleshooting L1

Cabling & Wiring

Tools

OTDR

Optical Power Meter

VFL

Cable Certification Tools

Ticketing Systems

Job description

Position: Datacenter Field Operations Technician - OSHA 10/30 certification

Location: New Albany, OH (Onsite)

Employment Type: Long Time Contract

Experience Required: 4+ Years

Role Summary

We are seeking a Data Center Field Operations Technician to support data center deployment, cabling, testing, maintenance, and break/fix operations in a large-scale data center environment. The ideal candidate will have hands‑on experience with fiber optics, rack installations, network hardware, and physical layer troubleshooting while maintaining the highest standards of safety, quality, and operational excellence.

Key Responsibilities

Rack Deployment & Cabling

• Perform rack receiving, rack & stack, cabling, energization, and decommissioning activities.
• Install and route fiber and copper network cabling.
• Support rack relocation, redeployment, and connectivity validation.
• Maintain cable management and labeling standards.

Testing & Quality Assurance

• Perform fiber testing using OTDR, optical power meters, VFL, and loopback testing tools.
• Conduct fiber cleaning, inspection, and continuity validation.
• Document and elevate circuit failures and quality issues.

Break/Fix & Troubleshooting

• Diagnose and repair fiber and copper connectivity issues.
• Replace failed switches, optics, cables, and other hardware components.
• Perform physical layer troubleshooting, including connector, light‑level, and cable faults.
• Support hardware RMA and hot‑swap procedures.

Operations & Maintenance

• Execute preventive maintenance activities and fiber‑cleaning campaigns.
• Support cable dressing, documentation audits, and equipment verification.
• Maintain tools, work areas, and equipment in compliance with EHS standards.
• Coordinate with vendors and cross‑functional teams as required.

Safety & Compliance

• Follow EHS, LOTO, ESD, and PPE requirements at all times.
• Safely operate ladders, lifts, and other approved equipment.
• Report safety concerns and maintain compliance with data center procedures.

Required Skills

• OSHA 10 or OSHA 30 Certification (Mandatory).
• 2-5 years of experience in Data Center Operations, Network Cabling, Telecommunications, or a related field.
• Hands‑on experience with fiber optic installation, testing, and troubleshooting.
• Experience with rack & stack deployments and structured cabling.
• Familiarity with enterprise or hyperscale data center environments.
• Experience using ticketing systems and maintenance workflows.
• Ability to perform physical layer (Layer 1) troubleshooting.
• Ability to lift 50+ lbs and work in active data center environments.

Technical Skills

• Fiber Optics: OM4, OS2, MPO/MTP, splicing, termination, testing, and cleaning.
• Rack & Stack deployment and structured cabling.
• Network hardware installation and optics handling.
• OTDR, Optical Power Meter, VFL, and cable certification tools.
• Physical Layer (Layer 1) troubleshooting.
• Ticketing and workflow management systems.

Preferred Qualification

• BICSI Installer or Technician Certification.
• Experience in hyperscale or campus‑scale data centers.
• Familiarity with DCIM and asset management tools.
• Experience with liquid‑cooled rack systems (AALC).
• Background in telecom carrier operations or enterprise network support.

Physical Requirements

• Ability to lift and move equipment up to 50 lbs.
• Comfortable working in data halls, confined spaces, and elevated work areas.
• Ability to stand, walk, and work for extended shifts.
• Fine motor skills for fiber handling and connector cleaning.