Data Center Field Operations Technician

BeaconFire Inc; New Albany (OH); On-site; USD 30,000 - 47,000; Full time

Job summary

BeaconFire Inc in Ohio is seeking a Data Center / Fiber Optic / Structured Cabling Technician to support installation, testing and maintenance in enterprise data center facilities.

You will install racks and network gear, route fiber and copper cabling, perform OTDR tests, and participate in safety procedures while coordinating with engineering and facilities teams to ensure reliable operations.

Qualifications

• Hands-on experience with fiber optics and structured cabling in data centers.
• Experience with testing tools and physical network troubleshooting.
• Experience using ticketing systems.

Responsibilities

• Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
• Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
• Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.
• Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
• Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.
• Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.

Skills

Fiber optics

Structured cabling

Rack and stack

Testing

Break-fix

Ticketing systems

Tools

OTDR

Power meters

Cable testers

Job description

- Data Center / Fiber Optic / Structured Cabling Technician

Core Qualifications:

• Hands-on experience in fiber optics, structured cabling (including Cat6A), rack and stack, testing, and break-fix support.
• Proficiency with testing tools (OTDR, power meters, cable testers) and physical network troubleshooting (Layer 1).
• Experience using ticketing systems.

Key Responsibilities:

1. Equipment Installation & Deployment: Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
2. Network Testing: Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
3. Troubleshooting & Repair: Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.
4. Maintenance: Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
5. Safety & Compliance: Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.
6. Collaboration: Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.

Preferred Skills & Certifications:

• Experience with liquid-cooled data center racks, barcode scanning, asset tracking, and large hyperscale data centers.
• BICSI Installer or Technician certification.
• OSHA 10 or OSHA 30 certification.

Physical Requirements:

• Ability to lift 50+ lbs regularly, stand/walk for extended periods, work on ladders/lifts, and handle small components in warm data center environments.