Datacenter Field Operations Technician

Dhanu-Global-Enterprises,-Inc.; Albany (OH); On-site; USD 28,000 - 52,000; Full time

Job summary

Dhanu-Global-Enterprises, Inc. seeks a Datacenter Field Operations Technician to support a global hyperscaler on a New Albany campus.

This hands-on role diagnoses and repairs physical-layer network issues, executes preventive and corrective maintenance, and partners with provisioning teams to keep AI-infrastructure projects on track. You’ll work on-site with a 24x7 team in a dynamic data-center environment.

Qualifications

• 2-5 years in data center cabling, network hardware installation, or telecommunications.
• Hands-on fiber optic installation and testing in enterprise/hyperscale environments.
• Experience with large-scale rack deployment (50+ racks).
• Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray).
• Experience with liquid-cooled rack systems (AALC) preferred.
• Barcode scanning and asset management workflows preferred.

Responsibilities

• Troubleshoot and repair physical-layer network issues in the data center.
• Perform preventive and corrective maintenance on critical infrastructure.
• Collaborate with provisioning crews to keep AI-infrastructure builds on track.
• Be part of a 24x7 on-site team and support shift handoffs.

Skills

Attention to detail

Team-based shift

Self-motivated

Safety-first mindset

Clear communication

Tools

DCIM tools

Barcode scanning

Asset management software

Ticketing tools

Job description

Position Title

Datacenter Field Operations Technician on W2 only - Any Visa is fine

Location

New Albany, OH (Onsite)

Duration

4 - 6 months in Ohio, followed by relocation to Louisiana.

Job Summary

We are hiring Datacenter Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24x7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.

Coverage Model

• Shift-based
• Rotating shifts (Days/Nights) with on-call requirements
• Extended shift capability during surge/ramp periods

Required Qualifications

• 2-5 years of experience in data center cabling, network hardware installation, or telecommunications
• Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
• Experience with large-scale rack deployment projects (50+ racks)
• Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
• Experience working with liquid-cooled rack systems (AALC) preferred
• Experience with barcode scanning and asset management workflows preferred

Preferred Qualifications

• BICSI certification (Installer, Technician) or equivalent
• OSHA 10/30 certification
• Experience in hyperscale data-center environments multi-tenant or campus-scale Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
• Background in either telecom carrier ops or large enterprise network

Soft Skills

• Attention to detail (cable routing, labeling, connector cleanliness)
• Ability to work in team-based shift environment
• Self-motivated - able to manage workload from ticket queue independently
• Safety-first mindset
• Clear communication for shift handoff/pass down

Skills

Datacenter Field Operations Technician,AALC,DCIM