Data Systems Manager - Enterprise Apps Lead

Illinois Secretary of State; Springfield, Northern (IL, KY); Hybrid; USD 59,000 - 131,000; Full time

Job summary

Illinois Secretary of State in Springfield, IL, seeks a Data Systems Manager – Enterprise Applications to lead the Office Automation team within the IT Business Services Office. This role oversees the support, enhancement, and governance of enterprise productivity tools and automation technologies, ensuring reliable service delivery.

You will collaborate with agency stakeholders to align automation initiatives with organizational objectives, manage budgets and staffing, and ensure compliance

Qualifications

• Requires four years college with courses in mathematics, statistics, or computer science.
• Four years of progressively responsible professional experience in systems analysis, operations, software or related data processing function.

Responsibilities

• Leads, supervises, and mentors the Office Automation team; manages assignments, workload, staff performance, and skill development; promotes collaboration with Enterprise Applications and other IT teams.
• Oversees daily operational support for enterprise office productivity and automation tools; ensures system uptime, work queue management, service request fulfillment, and incident resolution; coordinates maintenance, patching, and upgrades.
• Identifies modernization opportunities, emerging technologies, and workflow improvements; contributes to long-term planning for Office Automation tools and service delivery models.
• Serves as liaison to business units seeking automation support; translates business needs into technical requirements and plans; communicates progress, risks, and performance to leadership.
• Manages projects related to Office Automation; planning, resource coordination, and delivery tracking; ensures documentation, change control, and governance.
• Assists in development and monitoring of budgets for tools, licenses, services, and staffing; tracks expenditures and procurement cycles.

Education

Bachelor's degree

Job description

Illinois Secretary of State in Springfield, IL, seeks a Data Systems Manager – Enterprise Applications to lead the Office Automation team within the IT Business Services Office. This role oversees the support, enhancement, and governance of enterprise productivity tools and automation technologies, ensuring reliable service delivery.

You will collaborate with agency stakeholders to align automation initiatives with organizational objectives, manage budgets and staffing, and ensure compliance