Data Security Solutions Consultant — Flexible Work

Proofpoint; Miami (FL); Presencial; USD 84.000 - 131.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible time off

Wellbeing program

Volunteer days

Work from Anywhere

Descripción de la vacante

Proofpoint, a global leader in cybersecurity, seeks a Professional Services Consultant to oversee implementations and consultative engagements for Proofpoint Data Security products. You will develop new services, implement best practices, and assist in customer escalations while coordinating with Sales, Support, Engineering and Product teams to ensure top-tier service delivery.

This role collaborates with executives and technical staff to translate business needs into secure data protection

Formación

• 4+ years industry experience in a customer-facing role
• 4+ years of experience in IT consulting or related fields
• Familiarity with Data Security Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts
• Clear and effective communication skills, both written and verbal
• Demonstrated organizational abilities with a keen eye for detail
• Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually
• Proven ability to manage multiple tasks simultaneously and follow through to completion
• English proficiency in both technical and non-technical communication is required

Responsabilidades

• Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations for improvements to optimize Proofpoint technologies.
• Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.
• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.
• Present updates to management identifying risks, challenges, and proposed solutions.

Conocimientos

IT consulting

Customer-facing

Data security concepts

English communication

Project coordination

Descripción del empleo

Proofpoint, a global leader in cybersecurity, seeks a Professional Services Consultant to oversee implementations and consultative engagements for Proofpoint Data Security products. You will develop new services, implement best practices, and assist in customer escalations while coordinating with Sales, Support, Engineering and Product teams to ensure top-tier service delivery.

This role collaborates with executives and technical staff to translate business needs into secure data protection