Data Security Services Consultant — Work-from-Anywhere

Proofpoint; Helena (MT); Híbrido; USD 84.000 - 131.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive benefits

Flexible work environment

Wellbeing and volunteer days

Recognition for contributions

Descripción de la vacante

Proofpoint is seeking a Professional Services Consultant to oversee implementations and consultative engagements for Proofpoint Data Security products. You will develop services, implement best practices, and assist in customer escalations as needed.

The role requires partnering with technical resources, sponsors, and executives to deliver successful service delivery, align client priorities with data protection strategies, and drive measurable security outcomes across top accounts.

Formación

• Customer-facing experience in IT consulting or professional services.
• Strong written and verbal communication in English.
• Ability to manage multiple priorities and deliverables for executive stakeholders.
• Experience engaging with non-technical managers and executives.
• Familiarity with data security concepts and DLP tooling.

Responsabilidades

• Scope engagements by gathering business and functional requirements and recommending improvements.
• Design strategic program solutions to protect data and people.
• Collaborate with Sales, Support, Engineering and Product to address client concerns.
• Manage escalations and ensure high client satisfaction.
• Lead workshops, briefings, and conference calls with stakeholders.

Conocimientos

Customer-facing

IT consulting

English proficiency

Project communication

Organization

Client service

Public speaking / presentations

Herramientas

PowerShell scripting

Active Directory / Entra ID

Windows Server

IIS / MS SQL

Linux basics

DLP solutions (MS/Symantec)

Descripción del empleo

Proofpoint is seeking a Professional Services Consultant to oversee implementations and consultative engagements for Proofpoint Data Security products. You will develop services, implement best practices, and assist in customer escalations as needed.

The role requires partnering with technical resources, sponsors, and executives to deliver successful service delivery, align client priorities with data protection strategies, and drive measurable security outcomes across top accounts.