Data & Reporting Specialist

Hawthorne Gardening Co.; New York (NY); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase program

Wellness reimbursement

Fertility support

Parental leave

Job summary

Hawthorne Gardening Co. is seeking a Reporting Specialist to generate, format, and distribute regular and ad-hoc operational reports to support decision-making across the Consumer Services organization.

You will perform introductory quantitative and qualitative data analysis, assist with user acceptance testing (UAT), update knowledge articles, and help prepare operational summaries for internal stakeholders. The role includes weekly pay and a comprehensive benefits package.

Qualifications

• Experience generating, cleaning, and formatting data reports in a corporate or contact centre environment.
• Familiarity with basic qualitative and quantitative data analysis (e.g., categorising consumer verbatims, analysing top contact reasons).
• Exposure to regulatory, compliance, or quality auditing workflows (a plus).
• Experience working collaboratively with cross-functional teams and supporting data analysts or operational managers.
• High level of organisational accuracy and rigorous attention to detail.
• Experience supporting system UAT testing, knowledge documentation, or training content updates (a plus).

Responsibilities

• Regular & Ad-Hoc Reporting: generate, format, and distribute scheduled and ad-hoc operational reports across product lines and channels.
• Regulatory & FIFRA Compliance Support: assist with FIFRA and OMRI reporting workflows and related audits.
• Deck Preparation: gather data, format visuals, and assemble recurring presentations and monthly summaries.
• CS Operations & System Support: support UAT, knowledge base maintenance, and process updates.

Skills

Data reporting

Data analysis

UAT testing

Cross-functional collaboration

Attention to detail

Job description

Hawthorne Gardening Co. is seeking a Reporting Specialist to generate, format, and distribute regular and ad-hoc operational reports to support decision-making across the Consumer Services organization.

You will perform introductory quantitative and qualitative data analysis, assist with user acceptance testing (UAT), update knowledge articles, and help prepare operational summaries for internal stakeholders. The role includes weekly pay and a comprehensive benefits package.