Operational Reporting & Analytics Specialist

Hawthorne Gardening Co.; Northern (KY); Hybrid; USD 52,000 - 71,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Stock purchase program

Wellness reimbursement

Fertility support

Parental leave

Job summary

Scotts Miracle‑Gro is seeking a Reporting Specialist to generate, format, and distribute regular and ad‑hoc operational reports. You will support the Consumer Services organization with data analytics, regulatory audits, and UAT testing, ensuring data accuracy and timely insights for internal stakeholders.

Working closely with CS Analysts and the Operations Manager, you will prepare decks, maintain knowledge articles, and contribute to broader operational projects while upholding rigorous

Qualifications

• Experience generating, cleaning, and formatting data reports in a corporate or contact centre environment.
• Familiarity with basic qualitative and quantitative data analysis.
• Exposure to regulatory, compliance, or quality auditing workflows (a plus).
• Experience supporting system UAT testing, knowledge documentation, or training content updates (a plus).

Responsibilities

• Generate, format, and distribute regular and ad‑hoc operational reports across product lines.
• Conduct light quantitative and qualitative analyses (e.g., pivot tables, verbatim sentiment checks).
• Assist with FIFRA and OMRI reporting workflows and audits.
• Prepare recurring presentations and data visuals for CS operations, including Monthly Summary decks.

Skills

Data reporting

Pivot tables

Qualitative analysis

Regulatory compliance

Cross-functional collaboration

UAT testing

Documentation

Job description

Scotts Miracle‑Gro is seeking a Reporting Specialist to generate, format, and distribute regular and ad‑hoc operational reports. You will support the Consumer Services organization with data analytics, regulatory audits, and UAT testing, ensuring data accuracy and timely insights for internal stakeholders.

Working closely with CS Analysts and the Operations Manager, you will prepare decks, maintain knowledge articles, and contribute to broader operational projects while upholding rigorous