Data & Reporting Analyst — Excel Expert for Operations

Teleperformance USA; Town of Vermont (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Teleperformance USA in Wisconsin seeks a detail‑oriented Reporting Analyst to create, review, and analyze daily, monthly, and annual reports. You will prepare Excel and PowerPoint presentations for management, work with Operations to ensure accurate performance data, and support intercompany communications.

The role requires advanced Excel skills (Pivot Tables, Power Pivot, Power Query), proficiency in Google Workspace, and the ability to adapt to changing priorities while delivering

Qualifications

• Must be detail oriented and accurate in data handling.
• Willing to work extended hours during month-end.
• Strong adaptability to changing priorities.
• Excellent service skills and timely delivery.
• Proficient in creating and reviewing reports in Excel.

Responsibilities

• Create, review and analyze critical daily, monthly, and annual reports and spreadsheets.
• Prepare Excel/PowerPoint presentations for management on operations, accuracy, and productivity data.
• Collaborate with varied Operations Leaders to obtain information.
• Communicate with intercompany team members.
• Work with Operations to ensure accurate reporting of performance data.
• Understand and execute reconciliation of reports and quality/production data.
• Build and analyze data via extensive Excel reporting.
• Understand TikTok performance results and talk to the data.
• Provide administrative support for Operations leaders.
• Perform other duties as directed by supervisor.

Skills

Advanced Excel

Pivot Tables

Power Query

Power Pivot

Complex Formulas

Google Workspace

Data Analysis

English Communication

Time Management

Attention to Detail

Tools

Microsoft Excel

Google Sheets

PowerPoint

Job description

Teleperformance USA in Wisconsin seeks a detail‑oriented Reporting Analyst to create, review, and analyze daily, monthly, and annual reports. You will prepare Excel and PowerPoint presentations for management, work with Operations to ensure accurate performance data, and support intercompany communications.

The role requires advanced Excel skills (Pivot Tables, Power Pivot, Power Query), proficiency in Google Workspace, and the ability to adapt to changing priorities while delivering