Data Quality Specialist

Adult Correction; North Carolina; Presencial; USD 58.000 - 101.000; Jornada completa

Descripción de la vacante

The North Carolina Department of Health and Human Services (DHHS) seeks a Data Quality Specialist to support data initiatives across IDD, TBI, and Olmstead programs. You will analyze, visualize, and report data to guide program strategy and improve services for individuals with disabilities and mental health supports.

You will collaborate with divisions and stakeholders, maintain PowerBI dashboards, and contribute to quality improvement efforts while communicating findings clearly.

Formación

• Experience in data visualization, data analysis, and developing data-focused reports.
• Proficiency in PowerBI and Microsoft Excel, including XLOOKUP and VLOOKUP.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.

Responsabilidades

• Support program staff and stakeholders to collect, understand, and use data effectively
• Coordinate and support data collection across divisions and stakeholder groups
• Thorough data cleaning and analysis
• Develop reports for stakeholders with accurate and accessible data-driven narratives
• Manage and update project-specific PowerBI dashboards
• Support continuous quality improvement initiatives

Conocimientos

PowerBI

Microsoft Excel

Data visualization

Data analysis

Reports

Organization

Communication

multitasking

Herramientas

PowerBI

Microsoft Excel

Descripción del empleo

Agency

Dept of Health and Human Services

Division

Mental Health

Job Classification Title

Human Services Program Consultant III (NS)

Position Number

60043351

Grade

NC16

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Data Quality Specialist will support key initiatives within the Intellectual and Developmental Disabilities (I/DD), Traumatic Brain Injury (TBI), and Olmstead sections, including programs such as Inclusion Connects and Inclusion Works. This role combines data analysis, visualization, and reporting with meaningful collaboration across divisions and stakeholder groups. The position plays an important part in generating actionable insights that guide program strategy, improve services, and support the Division's commitment to community inclusion and quality outcomes.

The IDD, TBI, & Olmstead section within DMHDDSUS is a team of dedicated and passionate professionals who value transparency, collaboration, and innovation across services and programs. We listen closely to our stakeholders and use good data to develop and improve those services and programs to support people with disabilities to live the life they choose.

Key Responsibilities

• Support program staff and stakeholders to collect, understand, and use data effectively
• Coordinate and support data collection across divisions and stakeholder groups
• Thorough data cleaning and analysis
• Develop reports for stakeholders with accurate and accessible data-driven narratives
• Manage and update project-specific PowerBI dashboards
• Support continuous quality improvement initiatives

Knowledge Skills and Abilities/Management Preferences

Salary Range: $57,983 - $101,470

Recruitment Range: $57,983 - $65,520

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Proficiency in PowerBI and Microsoft Excel, including XLOOKUP and VLOOKUP
• Demonstrated experience in data visualization, data analysis, and developing data-focused reports
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and competing deadlines
• Excellent written and verbal communication skills

This position is funded in part through federal funds.

This position will close at 11:59 p.m. the night before the end date.

About the NC Division of Mental Health (DMH)

The North Carolina Department of Mental Health provides quality support to achieve self-determination for individuals with intellectual and/or developmental disabilities and quality services to promote treatment and recovery for individuals with mental illness and substance use disorders.

Compensation & Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.