DDS Case Processing Supervisor

Adult Correction; North Carolina; On-site; USD 61,000 - 107,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) through the Division of Disability Determination Services (DDS) seeks a Disability Determination Manager II (NS) in Raleigh to lead case adjudication operations for Social Security, SSI and Medicaid Disability claims.

The role requires strong leadership, expertise in SSA disability policies, mentoring staff, and daily oversight of a processing unit, with responsibility for staff training and performance reviews; this is an

Qualifications

• Demonstrated knowledge of SSA disability policies.
• Demonstrated experience mentoring and training.
• Demonstrated supervisory experience.
• Documented experience as a Disability Analyst at a State DDS office or related SSA component.
• Demonstrated organizational skills and ability to manage multiple tasks.

Responsibilities

• Oversee daily operations of a disability determination processing unit.
• Direct training of unit staff and conduct performance reviews.
• Lead adjudication of Social Security, SSI and Medicaid Disability claims.

Skills

SSA policies

Mentoring

Supervisory experience

Disability Analyst

Organization

Job description

Agency

Dept of Health and Human Services

Division

Disability Determination Services

Job Classification Title

Disability Determination Manager II (NS)

Position Number 60055429

Grade NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is located at the Division of Disability Determination Services (DDS) at the Department of Health and Human Services in Raleigh, N.C. This agency makes medical entitlement decisions on Social Security, Supplemental Security Income and Medicaid Disability claims.

The Case Processing Supervisor II must possess superior skills in development and adjudication of Social Security and have excellent leadership skills that enable him/her to direct others in the adjudication of claims.

The Supervisor II must be very familiar with the case adjudication requirements and must apply knowledge and skills base in the daily oversight and monitoring of the work of Disability Determination Specialist Is, IIs and IIIs, Medical and Psychological Consultants, Case Consultants and Office Assistants. The Supervisor II is responsible for the daily operations of a processing unit as well directing training of unit staff, interviewing for agency and unit employees and staff performance reviews, etc.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $60,881 - $106,544

Internal Posting - This Is An Internal Posting Open Only For Current North Carolina Department Of Health And Human Services Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Demonstrated knowledge of SSA disability policies
• Demonstrated experience mentoring and training.
• Demonstrated supervisory experience.
• Documented experience as a Disability Analyst at a State DDS office or related SSA component.
• Demonstrated proficiency in moving quickly between tasks, exhibiting strong organizational skills and recognizing complex issues.

Posting closes at 11:59 p.m. the night before the closing date.

Position is funded in part through federal funds.

About Disability Determination Services

The Division of Disability Determination Services (DDS) makes medical determinations for Social Security and state Medicaid Disability claims. Social Security Disability claims are initially processed at local SSA field offices, and the case is sent to DDS to evaluate disability. DDS is responsible for obtaining medical evidence and making the initial determination on whether a person, or a claimant, is disabled or blind under the law.

DDS also processes Medicaid disability claims for the state of North Carolina. Medicaid disability claims can be filed by contacting a county Department of Social Services office. Once a Medicaid disability application is received, DDS will develop medical evidence and make a determination on disability using the same protocols as outlined for Social Security Disability benefits.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for state benefits .

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcera