Administrative Specialist II

Adult Correction; North Carolina; In loco; USD 41.000 - 72.000; Tempo pieno

Descrizione del lavoro

The North Carolina Department of Health and Human Services (DHHS) seeks an Administrative Specialist II (S) at the Craven County New Bern CDSA to support compliance with early intervention guidelines and maintain complex client records.

You will handle client data entries, referrals, authorizations, billing, and front-desk coverage while assisting specialized clinicians and coordinating with CDSAs across counties.

Competenze

• Strong administrative, office management, or clerical experience.
• Experience with daily office workflows and procedures.
• Demonstrated experience using Microsoft Office, spreadsheets and calendar apps.

Mansioni

• Maintain complex client records and data systems for CDSA.
• Handle referrals, authorizations, billing, purchasing and front-desk coverage.

Conoscenze

Administrative experience

Customer service

Office workflows

Strumenti

Microsoft Office

Spreadsheets

Calendar apps

Descrizione del lavoro

Agency

Dept of Health and Human Services

Division

Child and Family Well Being

Job Classification Title

Administrative Specialist II (S)

Position Number

60040533

Grade

NC09

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position will assist in supporting compliance with state/federal early intervention guidelines, and helping specialized clinicians assist families with children who have special needs. The Administrative Specialist II will provide primary organization and support for maintaining complex client records, client data system entry and tracking systems of the Children's Developmental Services Agency (CDSA). Key duties include: managing of client data system records, client referrals, processing client authorizations, assisting with billing and purchasing, and providing front-desk customer service coverage.

The North Carolina Early Intervention Section (NCEIS) is a part of the Division of Child and Family Well-Being. The NCEIS is the lead agency for the NCITP which provides supports and services for families and their children, birth to three, who have developmental delays. Children's Developmental Services Agencies (CDSAs) are the local agencies that implement the NCITP across North Carolina, working with local service providers to help families help their children succeed. This Early Intervention Service Coordinator position is located at the Craven County office of the New Bern CDSA. The New Bern CDSA serves children and families that reside in Carteret, Craven, Jones, Lenoir, Onslow, and Pamlico Counties.

The Division of Child and Family Well-Being focuses on supporting whole child and family health and well-being for North Carolinians. This division works to ensure that North Carolina's children grow up safe, healthy and thriving in nurturing and resilient families and communities.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range $41,206 - $72,113

Recruitment Range $41,206 - $41,460

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Strong administrative, office management, or clerical experience, alongside customer service skills.
• Experience with daily office workflows and procedures.
• Demonstrated experience using Microsoft Office, spreadsheets and calendar apps.

Physical Requirements :

• Light work with some physical lifting.

Posting closes at 11:59 p.m. the night before the closing date.

Position is funded through federal funds.

The Division of Child and Family Well-Being works to promote healthy and thriving children in safe, stable and nurturing families, schools and communities. The division includes complementary programs that primarily serve children and youth to improve their health and well-being.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.